After a Virus Files missing (sfc scan shows)

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  1. Posts : 24
    Windows 7 Home Premium 64-bit
       #1

    After a Virus Files missing (sfc scan shows)


    I have a virus-attack but Kaspersky helped to stop this. I do a SFC SCAN and put the CBS.log in a zip.
    There some files missing i need your help.

    Greetings,

    Runout
      My Computer


  2. Posts : 397
    Windows 7 Home Premium 64-Bit SP1
       #2

    Hi runout. Do you have malwarebytes installed if not please download the free version and run a full scan.

    Malwarebytes Anti-Malware Free
      My Computer


  3. Posts : 24
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Yes i have i just wanna fix that files cause i dont know how i get Thees.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Your SFC log shows the following problems...
    Code:
     Line 3612: 2015-03-12 18:54:20, Info                  CSI    00000344 [SR] Repairing 4 components
     Line 3613: 2015-03-12 18:54:20, Info                  CSI    00000345 [SR] Beginning Verify and Repair transaction
     Line 3614: 2015-03-12 18:54:20, Info                  CSI    00000346 [SR] Cannot repair member file [l:20{10}]"dmusic.dll" of Microsoft-Windows-Audio-DMusic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 3615: 2015-03-12 18:54:20, Info                  CSI    00000347 [SR] Cannot repair member file [l:22{11}]"ifsutil.dll" of Microsoft-Windows-FileSystemUtilityLibraries, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 3616: 2015-03-12 18:54:20, Info                  CSI    00000348 [SR] Cannot repair member file [l:16{8}]"dmrc.dll" of Microsoft-Windows-mrc, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 3617: 2015-03-12 18:54:20, Info                  CSI    00000349 [SR] Cannot repair member file [l:24{12}]"sqlsrv32.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-SQLServer-Driver-Dll, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    I'll post a fix later tonight, or tomorrow.
      My Computer


  5. Posts : 24
    Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    Thank you!!!
    Best Support :)
      My Computer


  6. Posts : 24
    Windows 7 Home Premium 64-bit
    Thread Starter
       #6

    Is it possible that the Windows Media Player have some errors cause of the missing files?
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    I've uploaded a file - rntaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\rntaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\rntaa
    or
    DIR E:\rntaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\rntaa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  8. Posts : 24
    Windows 7 Home Premium 64-bit
    Thread Starter
       #8

    Thank you very much!!! :)

    Could I load the missing files (if there are some files missing in the future) by my self or is it better to ask you for it?
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    If it was me I would ask for help before doing such things.
    It doesn't cost anything and it's better to be safe than sorry.

    If things are done correctly like from Noels post #7 nice things happen.

    If one in not sure of such things and does something wrong it can be devastating.
      My Computer


  10. Posts : 24
    Windows 7 Home Premium 64-bit
    Thread Starter
       #10

    Okay i just think about it cause i have thees Problem frequently in the past. But you are right. In the worth case i do something wrong.

    I just have to thank you again Noel.


    Greetings,


    Runout
      My Computer


 
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