Volsnap Error 25: all restore points deleted.

pxfragonard · 25 Mar 2015

From time to time this happens. All my restore points are deleted. I don't understand the explanation or what to do or how to do it described here at Technet: https://technet.microsoft.com/en-us/...eca00f722.aspx

For example, it tells me to right click any volume and click "configure shadow copies." When I click, I don't get that option.

I would like to keep my restore points. System protection is now set at 2% of the drive for restore points. What other relevant data do I need to share?

I wonder if this has to do with the length of time it takes to save my Lightroom catalog. I notice that the event occurred 4 minutes after the backup of the catalog, an action that takes up a large amount of hard drive space. I never run anything at the same time.

When they say move the shadow copy to another part, do they mean to create a new partition? I just have a C and D drive. Should I make a new partition in disk manager? If that's a solution, how do I get the shadow copies to be stored there?

I noted on another forum someone said changing "paging" (I don't know what it meant as I'm not very technical) restored his deleted restore point after rebooting.

richc46 · 25 Mar 2015

The error 25 mentions I/O Load this is input/output the most usual cause of this error is caused by hard drive problems. I think that if you run check disc and in step 4 check both boxes, you will find errors in your hard drive and hopefully they will be fixed. If I am correct, you will not have problems again until another hard drive segment has problems again.
Disk Check
If you find that chkdsk finds problems, you may want to back up your stuff, which you should always do anyway.

pxfragonard · 25 Mar 2015

richc46 said:

The error 25 mentions I/O Load this is input/output the most usual cause of this error is caused by hard drive problems. I think that if you run check disc and in step 4 check both boxes, you will find errors in your hard drive and hopefully they will be fixed. If I am correct, you will not have problems again until another hard drive segment has problems again.
Disk Check
If you find that chkdsk finds problems, you may want to back up your stuff, which you should always do anyway.

I see. Thanks very much, Rich. I'll try that tomorrow and report back on the results. I appreciate your stopping by to give me this valuable information.

pxfragonard · 26 Mar 2015

It doesn't seem to be the case, Richard. Here is the latest checkdisc report:

TimeCreated : 3/26/2015 7:00:03 PM
Message :

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
445184 file records processed.
File verification completed.
1624 large file records processed.
0 bad file records processed.
0 EA records processed.
63 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
622802 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
445184 file SDs/SIDs processed.
Cleaning up 59 unused index entries from index $SII of file 0x9.
Cleaning up 59 unused index entries from index $SDH of file 0x9.
Cleaning up 59 unused security descriptors.
Security descriptor verification completed.
88810 data files processed.
CHKDSK is verifying Usn Journal...
36228848 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
445168 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
302525770 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.

1451103231 KB total disk space.
240066128 KB in 279021 files.
339080 KB in 88811 indexes.
0 KB in bad sectors.
594943 KB in use by the system.
65536 KB occupied by the log file.
1210103080 KB available on disk.

4096 bytes in each allocation unit.
362775807 total allocation units on disk.
302525770 allocation units available on disk.

Internal Info:
00 cb 06 00 de 9c 05 00 ce e3 09 00 00 00 00 00 ................
c4 26 00 00 3f 00 00 00 00 00 00 00 00 00 00 00 .&..?...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

How can I reduce the I/O Load or make an alternative space for the shadow copies or increase the time allowed to make such a copy?

Layback Bear · 26 Mar 2015

Just a thought.

How much free space in on the disk.

pxfragonard · 26 Mar 2015

Layback Bear said:

Just a thought.

How much free space in on the disk.

When I right-click the drive, it says 1.12 TB left and 236 GB used.

richc46 · 26 Mar 2015

You have plenty of space, that is not the problem

Layback Bear · 27 Mar 2015

Just wondering. I will go away.

pxfragonard · 27 Mar 2015

richc46 said:

You have plenty of space, that is not the problem

Yes, the report on space was a reply to Layback Bear. I'll quote from now on to avoid confusion.

But I'm still wondering how to avoid this in future. How can I

1) reduce the I/O Load or
2) make an alternative space for the shadow copies or
3) increase the time allowed to make such a copy?

pxfragonard · 27 Mar 2015

Layback Bear said:

Just wondering. I will go away.

Haha! That's OK. Cheers.