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Windows 7: Laptop EXCRUCIATINGLY slow

25 Mar 2015   #1
TechN00b

Windows 7 Home Premium 64bit
 
 
Laptop EXCRUCIATINGLY slow

Just a preface, I truly am a scrublord when it comes to computers so if I'm semi-delusional, please forgive me.
I believe that My laptop got attacked by malware. I clicked on a wrong link while searching google and something came up saying I had to pay money. I couldnt close the tab or window so I ctrl-alt-del'd to get rid of it. After that moment, my laptop began to run worse and worse. Chrome takes 5 minutes to launch. Skype takes 5 minutes. Everything takes forever. I tried to do a system restore to before this happened and my laptop is still running slower than usual and takes forever to load things. So that brought me here; what should I do? I can provide any info that you guys see fit and i will try my best to do it swiftly and promptly given speedy replies and efforts to help. Thank you for any support <3


My System SpecsSystem Spec
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25 Mar 2015   #2
americancritic2

Windows 7 Home Premium 64-Bit SP1
 
 

Hello and welcome to the seven forum.

I see you have not ran a virus scan and do you have malwarebytes installed if not download there FREE version and run a full scan. Malwarebytes Anti-Malware Free
My System SpecsSystem Spec
26 Mar 2015   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

I'd also run SuperAntiSpyware, it's linked in my signature.
My System SpecsSystem Spec
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27 Mar 2015   #4
TechN00b

Windows 7 Home Premium 64bit
 
 

Would i be able to load my computer in safe mode with networking do that i could hopefully download these programs quicker and still get it to work?
My System SpecsSystem Spec
27 Mar 2015   #5
gregrocker
Microsoft MVP

 

Yes, if necessary run both full scans in Safe Mode with Networking.

Then establish a Clean Boot, check System Files, replace any bloated AV with a free lightweight one, and the other steps to Clean Up Factory Bloatware.
My System SpecsSystem Spec
27 Mar 2015   #6
Ztruker

Windows 10 Pro X64
 
 

Sure, boot to Safe Mode with Networking.
My System SpecsSystem Spec
27 Mar 2015   #7
TechN00b

Windows 7 Home Premium 64bit
 
 

So i run the two programs and then i did what u linked, correct?
My System SpecsSystem Spec
27 Mar 2015   #8
gregrocker
Microsoft MVP

 

Yes, report back on results as you go as there may be other steps indicated.
My System SpecsSystem Spec
28 Mar 2015   #9
TechN00b

Windows 7 Home Premium 64bit
 
 

MBAM said that there are no threats. SAS is currently running. 39 adware: tracking cookie threats so far after ~58000 items scanned
My System SpecsSystem Spec
28 Mar 2015   #10
TechN00b

Windows 7 Home Premium 64bit
 
 

SAScame back saying 132 file items were threats
My System SpecsSystem Spec
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 Laptop EXCRUCIATINGLY slow




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