Computer restarts when playing graphic intensive games

carwiz · 02 Apr 2015

Are you over-clocking anything? If you are, STOP and return the settings to default.

antilegacy · 02 Apr 2015

I have not overclocked anything. The graphics card is the superclocked version, but i wouldn't even know how to overclock at this point.

carwiz · 02 Apr 2015

Run the System File Checker using Option Two. Report back any console messages about errors.

antilegacy · 02 Apr 2015

I've ran that a few times, but I'll run it again and post results. Doing it now.

antilegacy · 02 Apr 2015

Came back with no errors.

carwiz · 02 Apr 2015

Download and run the Emsisoft Emergency Kit. It's portable so there's no install but it does need to update. It will take a few minutes to update the signatures. After that, click on scan.

antilegacy · 02 Apr 2015

Scan just finished. Found some adware, but nothing that would explain crashing.

carwiz · 02 Apr 2015

I'm curious, why would you say that? No AV finds everything. It means your system is infected. Reboot and try your test again.

Golden · 02 Apr 2015

Code:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800107bdb1, fffff880033703d8, fffff8800336fc30}

Probably caused by : EtronXHCI.sys ( EtronXHCI+9db1 )

Followup: MachineOwner
---------

start             end                 module name
fffff880`01072000 fffff880`01085500   EtronXHCI T (no symbols)           
    Loaded symbol image file: EtronXHCI.sys
    Image path: \SystemRoot\System32\Drivers\EtronXHCI.sys
    Image name: EtronXHCI.sys
    Timestamp:        Tue Jul 26 07:00:56 2011 (4E2DE090)
    CheckSum:         00020826
    ImageSize:        00013500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The Etron USB3.0 driver is outdated. As far as I know it is an OEM version only, so if one ins't available from Gigabyte as an update, you have have to uninstall it and leave it uninstalled.

antilegacy · 02 Apr 2015

I did run the OCCT test again after the scan finished. It causes another restart =\.

Also I already updated the Etron 3.0 driver. That was the first thing I did to try to fix this problem. Unfortunately there haven't been any dumps since then though to help me diagnose the problem.

I was able to play 90+ hours of dragon age inquisition without ever crashing, then it just started happening after an hour and a half of playing. I installed the latest drivers for everything I could find on gigabytes website. I was able to play for 3 hours, before it crashing. Then I saw there were 2 services that were acting up around the time of the crashes(one was adobe flash player auto-updater service, the other was the Nvidia streamer service. I disabled them and the next day I was able to play with no issues at all. Then the next day it started crashing before even an hour was up.

I've been subsequently testing every part I can think of in the computer to find the fault. I checked the RAM with memtest(9+ passes), I checked the graphics card with the Furmark and OCCT GPU test. When I tried to run any test that taxes the CPU the computer restarts. At this point I believe the fault is either in the CPU or the MOBO. But I can't figure out which one is at fault because I don't have another of either to test.