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Golden, Did you receive the DM Log Collector I attached to the last post? Were you able to "open" and read the information? Anything useful? I am trying to follow your instructions for the most recent request, cmd.
Golden, Did you receive the DM Log Collector I attached to the last post? Were you able to "open" and read the information? Anything useful? I am trying to follow your instructions for the most recent request, cmd.
Does the DM Log Collector attached to a previous post supply the information you require?
That last one just contains .dmp files, but they are useful for Blue Screen crashes, which I don't think you have been having....and would likely not explain CPU usage.
Golden, I have tried repeatedly to copy and paste the command above into the cmd and it is impossible to paste, so I typed the command repeatedly, exactly as above, and it rejects the command saying inoperable, or not recognized, etc.
Golden, I followed your instructions exactly, and was able to copy and paste the information you provided. Your instructions were perfect. After pasting the line you provided, the following appears (a repeat every time) C:\Windows\system32> Nothing else happens. Every time I paste the line you provided, C:\Windows\system32> appears again.
Golden, in searching for answers, and my CPU usage is high, the problem is that the cursor is spinning constantly, meaning that some program (in the background) must be running or seeking constantly. I think that might be the problem. Finding that program is not easy! Sudden onset 2 days ago. Something is constantly running or attempting to open, in the background.
Golden, Thanks to you and all who helped me with this annoying and disabling problem.
By searching Windows Seven Forums for "constantly spinning cursor," I found the solution, posted by Saurabh A (member Dell): Control panel, mouse settings, return to "default." Problem solved! CPU usage is back to normal! I wish I knew how to contact Saurabh A with a message and offer my gratitude for his post, February 11, 2013, more than 2 years ago.
As in medicine, often the most obvious solution is the one that is most simple, and "cures" the problem (without creating more problems). (To reduce CPU usage, I disabled Gadgets from the services menu, cannot relocate it to start Gadgets again, so will have to do without this feature.)
Thanks to all of the kind people, and you Golden, for reaching out across the oceans, to offer your expert assistance. I really appreciate it. What a wonderful group of people! And I learned a lot from my contact with all of you.
Kindest regards, and thank you,
Russell.
Thank you. This is a terrific forum. One has to work at it, search, and not give up, showing that with the help and support of this wonderful website, persistence pays off.