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Windows 7: Windows Is Frozen

11 May 2015   #1
lierre

Windows 7 Home Premium 64 bit
 
 
Windows Is Frozen

I somehow downloaded a virus called "Go Save" and Tiny Wallet."
I also tried something called SpyHunter to identify the problem.
I used malwarebites (free edition) to remove the Go Save and TinyWalletT.
I then uninstalled the SpyHunter using Iobit's Uninstaller Program.
A piece of the SpyHunter remained, (a message saying no language files found), so I used Panda Cloud Cleaner to remove it.

When I try to open any of my desktop files it takes at least 30 minutes to open if at all.
I am getting messages that say "Application is not Responding.The program may respond again if you wait."
I can open the start menu, but I only get the blue circle and the Application not responding message.

Sometimes the screen just goes black, but comes back.

When I can get online, I can navigate to a page, but when I click on anything, the page is frozen.

What can I do?

Thank you.


My System SpecsSystem Spec
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11 May 2015   #2
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Honestly it sounds like you should back all data up ASAP. If it was me I would do a clean install and reload my software and call it a day !
My System SpecsSystem Spec
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 Windows Is Frozen




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