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#21
There's even less in that one. Did you give it time for all the steps to run?
I was wanting to look at the System Events Log. The MSinfo file helps too as it gives a detailed look at the system hardware, programs and services running. There's other lists included but most are duplications of MSinfo in text form. The Application Events Log is useful at times also.
Did you run the DM Collector as administrator? If not, try that. I noticed it doesn't say that in the instructions but the other "Grab All" collector does or it won't pull all the info.
That's better. It looks like it's all there now. I'll have a detailed look at it during lunch as I gotta run for now. Unless someone else steps in to take a peek in the mean time. I know, it's hard being on the other side of the globe.
I'll post a quick help request and see if someone is available now.
A few things to do: The disk controller driver and BIOS could very well be the cause of Power Fault errors.
Correction: I listed this first because I found the errors first but do this LAST. The driver updates ( #2) need priority before rebuilding the index.
1. The log is filled with Search indexing errors.
Control Panel > Indexing > Advanced > Rebuild Index.
2. Check to see if there's any motherboard driver updates. Your Marvel Disk controller driver is tanking. Also check to see if there's a BIOS update.
3. See if there's an update for Avast. (AvastVBox) If you don't run VBOX all the time, disable the virtual network adaptor or remove/disable the AvastVBox NG component.Code:Event[51310]: Log Name: System Source: mvs91xx Date: 2015-06-05T22:42:09.324 Event ID: 36 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Dholi Description: Command [0x28] on physical disk 1 failed. Sense key=0x3, ASC=0x11, ASCQ=0x0. Event[51311]: Log Name: System Source: Disk Date: 2015-06-05T22:42:09.324 Event ID: 11 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Dholi Description: The driver detected a controller error on \Device\Harddisk0\DR0.
Control panel > software > avast > change > remove the NG component
4. Item #2 should take care of this too. Windows tried to create a dump file the disk wasn't there.Code:Event[51247]: Log Name: System Source: Service Control Manager Date: 2015-06-05T12:39:15.830 Event ID: 7000 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Dholi Description: The AvastVBox COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
Code:Event[50862]: Log Name: System Source: volmgr Date: 2015-06-04T22:04:08.033 Event ID: 46 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Dholi Description: Crash dump initialization failed!
In case if relevant: The volmgr event can happen if you have pagefile on some other drive/partition and/or no pagefile on C or too small for at least a kernel dump (600MB should suffice).
Last edited by GokAy; 11 Jun 2015 at 17:13.
Hi Carwiz,
Thanks for taking your time to take a look at this. I have read what you have suggested and so far I have:
- Updated Marvell Driver from the Asus Website, it installed this thing called a 'Magni Driver'
- I repair-installed Avast, the avast forum suggested that the VBox application had been corrupted, I'm no longer getting errors from this.
- I've rebuilt the search index as suggested
There have been 10 BIOS updates since I bought the Motherboard, shall I update to the latest version?
Thanks
MistUnleashed
EDIT: I just updated the BIOS to the latest version and it seems to have added these Kernel-Processor-Power events to my system Event Log in the Event Viewer... is this normal?
Also in options in my BIOS my HDD is set to IDE < I have a choice out of: RAID, AHCI and IDE - Do I leave it as IDE?
Finally, what do I set 'Hard-Disk Write Protect' to? Do I leave it as it is?
See Screenshot Below.
Last edited by MistUnleashed; 12 Jun 2015 at 11:57.