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Windows 7: How to fix corrupted files when I run sfc /scannow

31 May 2015   #1
Beacanoh

Windoews 7 Home Premium 64 bits
 
 
How to fix corrupted files when I run sfc /scannow

Hello,
I had some problems indexing files from one of my hard drives, so I asked to an operator of Microsoft support and he told me to run sfc /scannow.
The scan found some corrupted files and couldn't fix it, but the operator from Microsoft couldn't help me so hope I can find the solution here.
The log folder contains one .log file called CBS, which I can't open (it says "Access denied"), 5 files with the extension .cab called CbsPersist and one more called DeepClean.log. If you could help me I would be grateful.

Thank you,
Bea


My System SpecsSystem Spec
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31 May 2015   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello Bea and welcome to Seven Forums.

This tutorial may help. Sometimes you have to run SFC 3 or more times before files are fixed. If your machine still has corrupted files, the last tip has a link to another tutorial on how to extract clean copies of files from a Windows 7 installation disk.

SFC /SCANNOW Command - System File Checker

It's also be possible that a recent (May 7) update from Microsoft (KB3022345) is causing issues. I had similar corrupt files. I uninstalled the update and hid it. Then I ran the Microsoft Fixit tool to reset the Windows Update components.

https://support.microsoft.com/en-us/kb/971058

Hopefully others will jump in with additional suggestions.
My System SpecsSystem Spec
31 May 2015   #3
Beacanoh

Windoews 7 Home Premium 64 bits
 
 

Thank you for your answer. I've been trying to follow all the instructions in the tutorial, but I think I will be more difficult...
I runned sfc 4 times and the problem didn't fix. I runned System Update Readiness Tool, but it didn't work. I can't do a System Restore because I don't have this service activated, since it took too much space in my hard drive.
i got the sfcdetails.txt file, but there are too many files to repair it manually. I tried to repair install with the DVD of Windows 7, but when I tried to upgrade, it says that the version I have installed is already newer than the version of the DVD (I don't know why, I installed Windows with this DVD...).
The problem is not so serious to format, the only sign is that disc B: doesn't index. Here I left sfcdetails.txt and I hope anybody has another idea...

Thanks.


Attached Files
File Type: txt sfcdetails.txt (219.9 KB, 3 views)
My System SpecsSystem Spec
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31 May 2015   #4
Beacanoh

Windoews 7 Home Premium 64 bits
 
 

I forgot to uninstall the update you mentioned! And it worked! . SFC doesn't give any errors. But the problem with the index persists and I don't know the cause. I started a new thread in General Discussion to treat this.

Thank you very much for your help.
My System SpecsSystem Spec
01 Jun 2015   #5
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Glad to hear one of the issues is fixed. Hopefully the indexing problem will be solved as well. Thanks for posting back.
My System SpecsSystem Spec
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 How to fix corrupted files when I run sfc /scannow




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