New
#1
Random Reboot
Hi,
My wife's PC reboots apparently randomly. For a few weeks I noticed that whenever I looked at it the dialog box advising that the machine had been powered down without shutdown was almost always displayed and the screen was always lit even though the display is set to sleep after 15 minutes. Then I was in the room with that screen displayed, no applications running, no one at the keyboard or mouse, and the PC just rebooted for no apparent reason. As I recall there was no BIOS startup screen, rather it went directly to Windows. My wife doesn't use this PC a lot, and it's never rebooted when she's been using it, so it's possible that this only happens when the PC is idle.
My wife is an unadventurous PC user. She typically uses MS Word and uses Firefox to visit innocuous web sites. She’s never had any infection that I recall. I run MS Security Essentials because it’s unintrusive and doesn’t seem to slow the PC. I always apply all windows updates when they’re disseminated. Other than that no new software has been installed for a long time. The hardware is all original so I haven't overloaded the power supply.
Any ideas on how to fix this would be appreciated.
Thanks,
Mike