Computer constantly crashing on startup, even on safe mode

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  1. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #21

    I cannot get into the computer. It crashes every time I start it up, even on safe mode. That is my main issue. I need my password to get into the 'advanced options for system recovery and support', but if I don't need to access that to fix the crashing issue I can go without my password.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #22

    Well it took 22 post to get that information out of you.

    My understanding is you have 2 accounts and one being admin.

    You can't get into your admin. account because you don't know the password. You can't remove the program because you can't get into the admin account without a password.

    Is this correct?
      My Computer


  3. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #23

    Sorry I should've specified further: I am not able to get into my computer, it crashes as soon as I boot it up even on safe mode, and this is why I can't uninstall Fallout. I am not even positive it is the cause, but it definitely makes sense since it crashed, I restarted my computer, and it wouldn't boot up. I need the admin account's password so I can get into the advanced options because I figure it'll be the best way to troubleshoot.
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #24

    you are posting in riddles. You went from can't remove a game to BSOD and then to no password, next don't need a password and finally can't boot need a password.

    Troubleshooting Windows 7 Failure to Boot

    Have a nice day.
      My Computer


  5. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #25

    Murica said:
    *** STOP: 0x0000007B (0xFFFFF8800099A9928, 0xFFFFFFFF0000034, 0x0000000000000000, 0x0000000000000000)
    Then we can start from square one. Hi! I tried to play Fallout 3 yesterday, and it crashed as soon as I got in-game. So, I restarted my computer. Upon restarting, my computer crashed as soon as the Windows logo showed up. So, naturally, I tried to boot it up in safe mode. It still crashed. I ran the automatic startup repair, which didn't work. I tried clicking on the 'view advanced options for system recovery and support', but didn't get very far past selecting a language since it required an administrator account's password, which I lost a while ago. Now, I'm not positive I even need to enter this to troubleshoot, so shedding some light on this issue would help me figure it out. Thanks.
      My Computer


  6. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #26

    Try this:
    Go into BIOS and load defaults.
    Go into F8 menu and try "Last Known Good Configuration".
      My Computer


 
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