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sfc /scannow found corrupt files but was unable to fix them
Hi everyone,
I'm new here so please forgive me if I have explained this badly or if I haven't provided enough information. I ran sfc /scannow, and received the following error:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
I checked the CBS.log and I found these lines which could point to the problem:
2015-06-23 15:44:41, Info CSI 00000349 [SR] Beginning Verify and Repair transaction
2015-06-23 15:44:41, Info CSI 0000034b [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-23 15:44:41, Info CSI 0000034d [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-23 15:44:41, Info CSI 0000034f [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-23 15:44:41, Info CSI 00000350 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-06-23 15:44:41, Info CSI 00000352 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-23 15:44:41, Info CSI 00000353 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-06-23 15:44:41, Info CSI 00000356 [SR] Repair complete
2015-06-23 15:44:41, Info CSI 00000357 [SR] Committing transaction
2015-06-23 15:44:41, Info CSI 0000035b [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
My question is, what do I do to resolve the problem from here? Feel free to let me know if your require any more info or if there is anything I can do to assist in resolving the problem. Thanks so much for your help.