SFC /SCANNOW problem


  1. Posts : 17
    windows 7 home premium 64 bit
       #1

    SFC /SCANNOW problem


    I have the Administrator Command Prompt open - when I enter 'SFC /SCANNOW' (l.c.) 'Resource Protection could not start the repair process'. How to fix?
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Tathra mate try starting this in safe mode if you haven't already, and make sure there is a space between sfc and /scannow ie sfc /scannow. It doesn't matter if you use lower case letters either.

    Once you done that maybe this might be worth a try.


    https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2

    and I would run these too just as a matter of curiosity

    http://www.superantispyware.com/

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    ADW download frombleeping computer delete any rubbish found with the malware scans

    (NB If one is runningKaspersky security it may rant about ADW - just ignore it or disable Kasperskywhile the ADW is being used)
    Attached Thumbnails Attached Thumbnails SFC /SCANNOW problem-sfc2.png  
      My Computer


  3. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #3

    In addition to John's suggestions can you please check the following.


    1. Click on Start
    2. Type in Services.msc and Run as Administrator
    3. Scroll down to Windows Modules Installer and check to see if the Startup Type is set to Manual


    SFC /SCANNOW problem-capture.jpg
    4. If not, double click on Windows Modules Installer
    5. In the resulting Properties window select Manual from the Startup type dropdown menu

    SFC /SCANNOW problem-capture-2.jpg
    6. Try to run sfc /scannow again
      My Computer


  4. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #4

    Thanks for your replies:) My basic problem is the dll.btbaloon message about it being missing (I have no idea what program it can't open). I tried the steps you both suggested but haven't got far (I'm no techie). I also tried to reinstall WIDDCOM bluetooth software but got this message 'Error opening installation log file. Verify specifie log file etc..." dunno what that means either.
    I'm bushed!
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    Ok mate I didn't ask before because I thought this might be simple and as we have no system specs please do this
    System Info - See Your System Specs
      My Computer


  6. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #6

    System info


    OK - done that (I hope!). What next - and many thanks.
    David
      My Computer


  7. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #7

    Nope, System Specs is still empty, it is in the lower left of each post.
      My Computer


  8. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #8

    System Info


    Is this enough? - I had to enter manually
      My Computer


 

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