Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My computer randomly freezes, any possible solutions ? Please help

02 Jul 2015   #1
phantomx60

Microsoft Windows 7 Home Premium 64-bit
 
 
My computer randomly freezes, any possible solutions ? Please help

I have had this annoying problem where my laptop randomly freezes and I'm not really sure why . I thought it might have been chrome, so I switched to Firefox, seemed fine but happened again, also it happened today while I was just scanning my laptop with malwarebytes. Any suggesitons/solutions to this issue , annoyingly my laptop froze while I wrote this :P . Please help, any help/suggestion is appreciated and please be patient with me as I follow your guidance in trying to resolve this issue. Thank you.


My System SpecsSystem Spec
.
03 Jul 2015   #2
Ztruker

Windows 10 Pro X64
 
 

By freeze, you mean nothing works, right? No mouse or keyboard or display updates?

When did this start happening?

Does it happen if you boot to Safe Mode and safe Mode with Networking by pressing F8 when you see the manufacturers logo and continue to tap it every second or so until you get the Advanced Boot Options Menu.
My System SpecsSystem Spec
03 Jul 2015   #3
phantomx60

Microsoft Windows 7 Home Premium 64-bit
 
 

In safe mode it does not happen, it started around a week ago, by freeze I mean, screen frozen and only option is to hard reboot (hold power button) as I can't do anything else :P
My System SpecsSystem Spec
.

03 Jul 2015   #4
Ztruker

Windows 10 Pro X64
 
 

Okay, that's maybe good news as it indicates something is start when you boot normally that is causing the problem. Try doing a Clean Boot:

Perform a clean startup to determine whether background programs are interfering with your game or program
My System SpecsSystem Spec
03 Jul 2015   #5
phantomx60

Microsoft Windows 7 Home Premium 64-bit
 
 

I've tried it but can't seem to narrow down any services that could be the cause of the problem :P
My System SpecsSystem Spec
04 Jul 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Your first step is to see if it will stop acting when all startup items are disabled, including non-Microsoft services.

Narrowing down will be the next step.

If it doesn't stop acting with everything disabled, then try a new user account - User Account - Create
My System SpecsSystem Spec
04 Jul 2015   #7
phantomx60

Microsoft Windows 7 Home Premium 64-bit
 
 

Ok, thanks, I'll test to see if it freezes with all start up items disabled and I'll back to you if anything happens
My System SpecsSystem Spec
Reply

 My computer randomly freezes, any possible solutions ? Please help




Thread Tools




Similar help and support threads
Thread Forum
Computer freezes randomly
So This is a custom built PC which i setup-ed 2 days back. I have a weird problem. The computer suddenly freezes during working or left idle (happens both ways) randomly. The power led which keeps blinking during normal working goes off and stops beeping when the computer freezes. But the...
General Discussion
Computer Freezes Randomly
I have posted before on this problem a couple months ago. So Basically my computer freezes randomly, when I'm playing games, when Its not doing anything or when I'm watching videos. I cant tell when its going to happen or what causes it. I have replaced both my HDD and my graphics card. Its Really...
BSOD Help and Support
My computer just randomly freezes.
Hello, recentally my pc has started to freeze again, it did not short of a year ago untill i took it to peices and removed the dust from the mother board since then it's been fine.. Until about a week ago. i took it to peices to find no dust. I've tried everything. Whiping the computer, Updating...
BSOD Help and Support
Computer freezes randomly.
Hey guys, im having a problem with my computer where it will freeze at random times. When i mean freeze i mean, completely freeze, im not able to access task manager, or move my mouse, or even turn on/off num lock, everything just freezes and i have to restart my computer by holding my power button...
BSOD Help and Support
Computer randomly freezes
I've tried googling and haven't been able to come up with a solution. My brand new custom built computer will randomly freeze. The only way to get it back is to reboot from the tower. - System - Provider Name] Microsoft-Windows-Wininit
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:37.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App