Boot pauses on black screen with cursor, possible PlugPlay Start issue


  1. Posts : 3
    Win 7 Pro x64
       #1

    Boot pauses on black screen with cursor, possible PlugPlay Start issue


    My computer used to boot very quickly (less than 20 seconds to desktop, I'm on an SSD), but at some point recently it started pausing at a black screen with the cursor in the middle for about 40 seconds before getting to the logon screen. I ran Xbootmgr and it shows that PlugPlay start is taking 40029ms, during which time Xperfview shows that there is no disk or CPU activity.

    This is the line from the xperf XML from a boot trace that is worrying me:
    Code:
          <serviceTransition name="PlugPlay" group="PlugPlay" transition="start"
                             totalTransitionTimeDelta="40048" firstCheckpointTimeDelta="18" processingTimeDelta="40029"
                             container="DcomLaunch svchost (956)" startedAt="5644" firstCheckpointedAt="5663" endedAt="45693"/>
    I've attached the full XML file below.

    Any help identifying what's actually causing the issue?
    Boot pauses on black screen with cursor, possible PlugPlay Start issue Attached Files
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2

    Right after a start run this in cmd:
    Code:
    tasklist /svc /fi "imagename eq svchost.exe"
    and see what comes up, post a screenshot perhaps

    Also check event viewer for any abnormal hangs.

    Try removing the Ethernet cable and start. Also try restarting in Safe Mode (with and without networking).
    Try a clean startup too - Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  3. Posts : 3
    Win 7 Pro x64
    Thread Starter
       #3

    GokAy said:
    Right after a start run this in cmd:
    Code:
    tasklist /svc /fi "imagename eq svchost.exe"
    and see what comes up, post a screenshot perhaps

    Also check event viewer for any abnormal hangs.

    Try removing the Ethernet cable and start. Also try restarting in Safe Mode (with and without networking).
    Try a clean startup too - Troubleshoot Application Conflicts by Performing a Clean Startup
    Here's the output of tasklist:

    Code:
    C:\Windows\system32>tasklist /svc /fi "imagename eq svchost.exe"
    
    Image Name                     PID Services
    ========================= ======== ============================================
    svchost.exe                    844 DcomLaunch, PlugPlay, Power
    svchost.exe                   1052 RpcEptMapper, RpcSs
    svchost.exe                   1196 AudioSrv, Dhcp, eventlog,
                                       HomeGroupProvider, lmhosts
    svchost.exe                   1232 AudioEndpointBuilder, CscService, hidserv,
                                       Netman, PcaSvc, TrkWks, UmRdpService,
                                       UxSms, WdiSystemHost, WPDBusEnum, wudfsvc
    svchost.exe                   1260 EventSystem, fdPHost, FontCache, netprofm,
                                       nsi, SstpSvc, WdiServiceHost, WebClient,
                                       WinHttpAutoProxySvc
    svchost.exe                   1308 AeLookupSvc, Appinfo, Browser, CertPropSvc,
                                       iphlpsvc, LanmanServer, MMCSS, ProfSvc,
                                       RasMan, Schedule, SENS, SessionEnv,
                                       ShellHWDetection, Themes, Winmgmt
    svchost.exe                   1420 gpsvc
    svchost.exe                   1616 CryptSvc, Dnscache, LanmanWorkstation,
                                       NlaSvc, TapiSrv, TermService
    svchost.exe                   1748 BFE, DPS, MpsSvc
    svchost.exe                   1968 DiagTrack
    svchost.exe                   2008 FDResPub, SSDPSRV
    svchost.exe                   5504 swprv
    svchost.exe                   5928 PolicyAgent
    svchost.exe                   5968 WinDefend
    
    C:\Windows\system32>
    No errors in my error log, and unplugging the ethernet didn't help. I'll try the safe mode and clean startup tonight.
      My Computer


  4. Posts : 3
    Win 7 Pro x64
    Thread Starter
       #4

    GokAy said:
    Right after a start run this in cmd:
    Code:
    tasklist /svc /fi "imagename eq svchost.exe"
    and see what comes up, post a screenshot perhaps

    Also check event viewer for any abnormal hangs.

    Try removing the Ethernet cable and start. Also try restarting in Safe Mode (with and without networking).
    Try a clean startup too - Troubleshoot Application Conflicts by Performing a Clean Startup
    No luck with safe mode or clean startup either -- I get the same 35-40 seconds of black screen with a cursor and no errors in the log (other than a long gap before "Plug and Play service" reports that it entered the running state).
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:10.
Find Us