Lag and spike sometimes


  1. Posts : 15
    Windows 7 Home Premium 64bit
       #1

    Lag and spike sometimes


    Hello all:),
    my laptop lag and spike sometime, i don't know what thing cause that,
    my cpu usage is not high and memory too, im so confuse.
    I'm use this laptop for study only, it make me so hard to type words,
    please help me, below my detail!

    latencymon log:

    ____________________________________________________________________________________________________ _____
    CONCLUSION
    ____________________________________________________________________________________________________ _____
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:04:01 (h:mm:ss) on all processors.


    ____________________________________________________________________________________________________ _____
    SYSTEM INFORMATION
    ____________________________________________________________________________________________________ _____
    Computer name: ANONYMOUS
    OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
    Hardware: Satellite L745, TOSHIBA, Intel Corp., Base Board Product Name
    CPU: GenuineIntel Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
    Logical processors: 4
    Processor groups: 1
    RAM: 5101 MB total


    ____________________________________________________________________________________________________ _____
    CPU SPEED
    ____________________________________________________________________________________________________ _____
    Reported CPU speed: 2494.0 MHz
    Measured CPU speed: 529.0 MHz (approx.)

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


    ____________________________________________________________________________________________________ _____
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    ____________________________________________________________________________________________________ _____
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs): 4642.194295
    Average measured interrupt to process latency (µs): 15.145728

    Highest measured interrupt to DPC latency (µs): 4544.079293
    Average measured interrupt to DPC latency (µs): 7.031178


    ____________________________________________________________________________________________________ _____
    REPORTED ISRs
    ____________________________________________________________________________________________________ _____
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs): 127.139936
    Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.112436
    Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Total time spent in ISRs (%) 0.209475

    ISR count (execution time <250 µs): 125587
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-999 µs): 0
    ISR count (execution time 1000-1999 µs): 0
    ISR count (execution time 2000-3999 µs): 0
    ISR count (execution time >=4000 µs): 0


    ____________________________________________________________________________________________________ _____
    REPORTED DPCs
    ____________________________________________________________________________________________________ _____
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs): 5644.065758
    Driver with highest DPC routine execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation

    Highest reported total DPC routine time (%): 0.156569
    Driver with highest DPC total execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation

    Total time spent in DPCs (%) 0.506596

    DPC count (execution time <250 µs): 209036
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-999 µs): 2617
    DPC count (execution time 1000-1999 µs): 0
    DPC count (execution time 2000-3999 µs): 0
    DPC count (execution time >=4000 µs): 0


    ____________________________________________________________________________________________________ _____
    REPORTED HARD PAGEFAULTS
    ____________________________________________________________________________________________________ _____
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count: avp.exe

    Total number of hard pagefaults 451
    Hard pagefault count of hardest hit process: 431
    Highest hard pagefault resolution time (µs): 3949925.020048
    Total time spent in hard pagefaults (%): 2.419362
    Number of processes hit: 5


    ____________________________________________________________________________________________________ _____
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 7.602945
    CPU 0 ISR highest execution time (µs): 127.139936
    CPU 0 ISR total execution time (s): 2.019778
    CPU 0 ISR count: 125587
    CPU 0 DPC highest execution time (µs): 5644.065758
    CPU 0 DPC total execution time (s): 4.777348
    CPU 0 DPC count: 209175
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 0.283307
    CPU 1 ISR highest execution time (µs): 0.0
    CPU 1 ISR total execution time (s): 0.0
    CPU 1 ISR count: 0
    CPU 1 DPC highest execution time (µs): 138.632719
    CPU 1 DPC total execution time (s): 0.005053
    CPU 1 DPC count: 661
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 0.692165
    CPU 2 ISR highest execution time (µs): 0.0
    CPU 2 ISR total execution time (s): 0.0
    CPU 2 ISR count: 0
    CPU 2 DPC highest execution time (µs): 4571.561748
    CPU 2 DPC total execution time (s): 0.102241
    CPU 2 DPC count: 1895
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 0.445675
    CPU 3 ISR highest execution time (µs): 0.0
    CPU 3 ISR total execution time (s): 0.0
    CPU 3 ISR count: 0
    CPU 3 DPC highest execution time (µs): 0.0
    CPU 3 DPC total execution time (s): 0.0
    CPU 3 DPC count: 0
    ____________________________________________________________________________________________________ _____
    If you need more detail or any information,i will post it
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    Use Clean boot,
    Troubleshoot Application Conflicts by Performing a Clean Startup
    Click Start and type in the search box,
    msconfig
    Click on the suggestion on top or hit the Enter key,
    Go to the Startup section and take some screen shots for a complete list,
    Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
    Repeat the screen shots,
    See the links above my signature on how to take and upload screen shots here,
    Cheers.
      My Computer


  3. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Sorry for late reply, Thnx for reply ThrashZone.

    Firstly i do what been suggested clean boot, but it still same,
    i run full scan my laptop with anti-virus and other like tdsskill, combofix, JRT, rkill, HijackThis
    in normal and safe mode, some detection and unknow program found, then remove some of it.
    I run my OS again and it improve a little bit.

    So here thing i do after that:
    - Reinstall some program
    - Remove unnecessary program
    - Scan and fix HDD https://support.microsoft.com/en-us/kb/2641432
    - Update BIOS [Toshiba] ACPI Flash BIOS version 2.70 for Satellite/Sat Pro L640/L645/L745 (PSK0G*/H*/L* PSK6V*)
    - Change memory Ram slot [remove 1 gb card] now only 4 gb memory Ram
    - Replace CPU thermal compound
    - Clean fan\dust in laptop (piece by piece)

    After that the problem gone, maybe the the problem come from hardware related!

    If any body has the same problem please try my step! Maybe it can solve your problem!

    Btw thnx for your courtesy, sorry for my bad english, regard Potti.
    Last edited by Potti; 17 Sep 2015 at 14:44. Reason: ...
      My Computer


 

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