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#11
PM sent, expect a reply from NoelDP. He is usually very busy, so it may take a day or two.
PM sent, expect a reply from NoelDP. He is usually very busy, so it may take a day or two.
Hah! ye of little faith
Here's the CheckSUR error...
...and here's the SFC errors...Code:Unavailable repair files: servicing\packages\Package_5_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_5_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.cat
It's unusual for a Manifest file to show an error in SFC without it appearing in CheckSUR also - but I see this CheckSUR is a couple of days old, so may be a little out of date.Code:Line 3683: 2015-09-19 07:52:26, Info CSI 00000368 [SR] Beginning Verify and Repair transaction Line 3688: 2015-09-19 07:52:26, Info CSI 0000036b [SR] Cannot verify component files for eda0994a5dcb3a3451128b283ebaf43d, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE) Line 3691: 2015-09-19 07:52:27, Info CSI 0000036d [SR] Cannot repair member file [l:36{18}]"Amd64\HPZSCWN7.DTD" of prnhp002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post a fix for the CheckSUR problems first, as they may have a bearing on the SFC.
Back soon.
I've uploaded a file - smkaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder smkaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)
Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages
And the content of the manifests folder (.manifest files) into this folder:
C:\Windows\Temp\CheckSur\Winsxs\Manifests
Now run the CheckSUR tool again (it may take a while)
Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
Noel......Many Thanks.
I followed your instructions and just finished running the SURT, again (hotfix).
I'm attaching the CheckSur and the CheckSur Persist files.
Sy
Good - that fixed the mum/cat file error (although there's still no mention of the problem Manifest file )
Now for the driver problem...
I've uploaded a file - smkab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\smkab
hit the enter key - if you get a 'Not Found' error try
DIR D:\smkab
or
DIR E:\smkab
The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...
XCOPY <drive>:\smkab <drive>:\windows\winsxs /y /i /s /v /h
(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )
run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
Last edited by NoelDP; 19 Sep 2015 at 15:07. Reason: correct filename
I just ran a new SFC /scannow.......sorry to report the exact same errors and results.
Sy
Yeh - that's to be expected as the CheckSUR can't do normal file replacements, unfortunately.
See my last post for the fix for the driver file - and once that's out of the way I'll see about the problem with the manifest file.
Noel.......I encountered a problem. I got as far as storing all the unzipped files
in a folder named smkab in C dir C:\smkab
Unfortunately, I'm unable to do a "Repair My Computer", since I don't have (or unable to find)
Windows 7 Pro disk that it requires. Trying to remember if computer came with (1) when I bought
in 2011 I thought it came with 7 Home, and I updated to Professional so that I install my old XP in
"virtual mode", which I did, and ironically I've never used:)
Noel, I tried to do an XCOPY in safe mode......didn't work
XCOPY C:\smkab C:\Windows\Winsxs /y /i /s /v /h <access denied>
Noel, I really do appreciate all the time, hard work, and effort you've spent in trying to solve this
problem of mine. Fortunately, everything seems to work just fine, even with those manifest and package
errors. Windows Update, The printer, video, audio, graphics, system restore....everything seems to work
just fine.......perhaps, I should just leave "well enough" alone, unless you can think of another way for me
to copy those files over into C:\Windows\Winsxs with the correct attributes.
I 'ghosted' an external USB drive sometime in July......There's no quarantee that those errors were not present, even back then......I have restore points going back pretty far, so I wonder if I should just do a system restore to check for those errors......of course, if actual manifest files were missing, the restore would probably not help, so back to "square one"........What are your thoughts?
Thank you very much....you've been a wonderful help about this
Sy
The thing I would love to know is exactly what computer function those errors point to..........
You don't normally need the disk for that, unless your system has no System Reserved partition?
YOu can create a Repair disk, anyhow... System Repair Disc - Create
Noel.........For some reason, I'm having trouble with the XCOPY syntax ?
DIR C:\smkab <OK>
then
XCOPY C:\smkab C:\Windows\winsxs /h /i /s /v /h <access denied>
keeps giving me that it can't create directory windows\winsxs
I'm not trying to create C:\Windows\winsxs directory, but copy to it from from C:\smkab
There appears to be nothing wrong with the attributes, just the C:\Windows\winsxs syntax????????