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Windows 7: SFC - Indicates Problems & System Restore Didn't Fix

27 Oct 2015   #1

Windows 7 Professional x64 SP1
SFC - Indicates Problems & System Restore Didn't Fix

I was attempting to burn a DVD with ImgBurn and the system appeared to freeze with constant hdd activity. I reset the system and noticed a slow boot to the desktop. I ran SFC /Scannow and the SFC indicated problems that it couldn't repair. I performed a System Restore and the system indicated that the System Restore was successful, but a subsequent SFC /Scannow indicated otherwise.

SFC indicates the CBS log recorded the files it couldn't repair. The most recent CBS log, compressed in a zip folder, is attached below.

Windows Logs:

Application - two errors recorded since last start:

Level: Error, Source: WMI, Event ID: 10

General: The description for Event ID 10 from source Microsoft-Windows-WMI cannot be
found. Either the component that raises this event is not installed on your
local computer or the installation is corrupted. You can install or repair the
component on the local computer.

If the event originated on another computer, the display information had to
be saved with the event.

The following information was included with the event:


SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA
"Win32_Processor" AND TargetInstance.LoadPercentage > 99

Level: Error, Source: Application Hang, Event ID: 1002

General: The program Acrobat.exe version stopped interacting with Windows
and was closed. To see if more information about the problem is available, check
the problem history in the Action Center control panel.

Process ID: 1938

Start Time: 01d1107a587e21a0

Termination Time: 3

Application Path: C:\Program Files (x86)\Adobe\Acrobat

Report Id: a40d2b06-7c6d-11e5-ba9b-386077b56e17
System - two errors recorded since last start:


Level: Error, Source: Service Control Manager, Event ID: 7024


The Windows Firewall service terminated with service-specific error Access is

Level: Error, Source: Service Control Manager, Event ID: 7024

General: The HomeGroup Listener service terminated with service-specific
error %%-2147023143.

Attachment 374536

Is there a fix for this other than a repair install?

Please let me know if you need any additional information.


My System SpecsSystem Spec
27 Oct 2015   #2

Windows 7 Professional x64 SP1

I ran SFC /Scannow /offbootdir /offwindir about seven times then effected a second System Restore from the next previous restore point. Then, after reboot, I ran the SFC command again. These tasks were accomplished from the repair cmd prompt window as well as the System Restore from the repair menu. Attached is the CBS log which contains entries from these most recent attempts to repair this system.

Attachment 374543
My System SpecsSystem Spec

 SFC - Indicates Problems & System Restore Didn't Fix

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