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Windows 7: sfc /scannow unable to fix corrupt files and dism error 87

30 Oct 2015   #1

Windows 7 Professional 64bit
sfc /scannow unable to fix corrupt files and dism error 87

Hello everyone (first time poster, long time lurker),

I am having some problems with my laptop (pelase let me know if I need to post more specs):

HP EliteBook 8460p
  • Processor = Intel Core i5-2520M CPU @ 2.50GHz
  • Installed Ram = 4 GB
  • System Type = 64-bit OS
  • BIOS Version = HP 68SCF Ver. F.08, 8/26/2011
I ran sfc /scannow, and it says "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log".

After doing some googling, I read to run: dism/online/cleanup-image/restorehealth . Now this gives me "error: 87" and referred me to the dism.log (which I have attached along with the sfc /scannow log). That has left me with no clue as to what to do. I am a fairly knowledgeable about computers, but nowhere near this degree (however, I can follow well made tutorials ). Any help will be greatly appreciated.


Attached Files
File Type: log DeepClean.log (139.8 KB, 0 views)
File Type: log dism.log (1.10 MB, 1 views)
My System SpecsSystem Spec
02 Nov 2015   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome LostCarcosa25 mate just for starters run this as well< if necessary include the /f and /r in the command line as per Option2
My System SpecsSystem Spec

 sfc /scannow unable to fix corrupt files and dism error 87

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