Hardware reserved memory ( usable GB )


  1. Posts : 12
    Windows 7 Ultimate x32
       #1

    Hardware reserved memory ( usable GB )


    hi i have a bit of a problem with my laptop.My laptop used to have 2 gb ram and still have 1.47 used and i taught ok its close but today i upgred it to 4 gb ram and still have 1.43 used what seem to be the problem ? as u can see resource monitor is showing 2.5 gb hardware resource p.s i have tried msconfig ad it is not working
    here is all u need to know about my laptop



    System Information
    ------------------
    Time of this report: 11/16/2015, 16:16:08
    Machine name: DESKTOP-6KLG0GR
    Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150709-1700)
    Language: Bosnian (Latin) (Regional Setting: Bosnian (Latin))
    System Manufacturer: Hewlett-Packard
    System Model: HP ProBook 6465b
    BIOS: Default System BIOS
    Processor: AMD A6-3430MX APU with Radeon(tm) HD Graphics (4 CPUs), ~1.7GHz
    Memory: 4096MB RAM
    Available OS Memory: 1504MB RAM
    Page File: 1859MB used, 860MB available
    Windows Dir: C:\Windows
    DirectX Version: 11.1
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Not Available
    Microsoft Graphics Hybrid: Not Supported
    DxDiag Version: 10.00.10240.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 6520G
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x9647)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_9647&SUBSYS_1633103C&REV_00
    Display Memory: 1013 MB
    Dedicated Memory: 501 MB
    Shared Memory: 512 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: SEC345A
    Native Mode: 1366 x 768(p) (59.987Hz)
    Output Type: Internal
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1404 (English)
    Driver Version: 15.201.1151.0
    DDI Version: 11.1
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported by Graphics driver
    Hybrid Graphics GPU: Not Applicable
    Power P-states: Not Applicable
    Driver Attributes: Final Retail
    Driver Date/Size: 11/16/2015 04:10:07, 1479808 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-D507-11CF-F076-3936BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x9647
    SubSys ID: 0x1633103C
    Revision ID: 0x0000
    Driver Strong Name: oem10.inf:cb0ae414e94bfb4f:ati2mtag_Sumo_Mobile:15.201.1151.0 ci\ven_1002&dev_9647
    Rank Of Driver: 00DA2001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C3668&REV_1001
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 10.00.10240.16384 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/10/2015 11:59:36, 379392 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 10.00.10240.16384 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/10/2015 11:59:36, 379392 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    ---------------------
    Video Capture Devices
    Number of Devices: 1
    ---------------------
    FriendlyName: HP HD Webcam [Fixed]
    Location: n/a
    SymbolicLink: \\?\usb#vid_04f2&pid_b230&mi_00#6&369e123a&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
    Manufacturer: Sonix
    HardwareID: USB\VID_04F2&PID_B230&REV_9999&MI_00,USB\VID_04F2&PID_B230&MI_00
    DriverDesc: HP HD Webcam [Fixed]
    DriverProvider: Sonix
    DriverVersion: 6.0.1114.4
    DriverDateEnglish: 7/10/2015 00:00:00
    DriverDateLocalized: 10.07.2015. 00:00:00
    Service: SNP2UVC
    Class: Image
    DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
    ProblemCode: No Problem
    BusReportedDeviceDesc: HP HD Webcam [Fixed]
    Parent: USB\VID_04F2&PID_B230\SN0001
    DriverProblemDesc: n/a
    UpperFilters: n/a
    LowerFilters: n/a
    Stack: \Driver\ksthunk,\Driver\SNP2UVC,\Driver\usbccgp
    ContainerCategory: Imaging

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1022, 0x7807
    | Matching Device ID: USB\ROOT_HUB
    | Service: usbhub
    | Driver: usbhub.sys, 7/10/2015 11:59:39, 499040 bytes
    | Driver: usbd.sys, 7/10/2015 11:59:39, 29536 bytes
    |
    +-+ USB Input Device
    | | Vendor/Product ID: 0x093A, 0x2510
    | | Location: Port_#0004.Hub_#0001
    | | Matching Device ID: USB\Class_03&SubClass_01
    | | Service: HidUsb
    | | Driver: hidusb.sys, 7/10/2015 11:59:38, 38400 bytes
    | | Driver: hidclass.sys, 7/10/2015 11:59:38, 153088 bytes
    | | Driver: hidparse.sys, 7/10/2015 11:59:38, 39936 bytes
    | |
    | +-+ HID-compliant mouse
    | | | Vendor/Product ID: 0x093A, 0x2510
    | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | | | Service: mouhid
    | | | Driver: mouhid.sys, 7/10/2015 11:59:39, 32256 bytes
    | | | Driver: mouclass.sys, 7/10/2015 11:59:39, 59232 bytes
    Attached Thumbnails Attached Thumbnails Hardware reserved memory ( usable GB )-capture.png   Hardware reserved memory ( usable GB )-capture1.png   Hardware reserved memory ( usable GB )-capture2.png  
      My Computer


  2. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #2

    A hardware reserved amount that big usually means that the new RAM is not in its socket properly, or it is not compatible.
      My Computer


  3. Posts : 12
    Windows 7 Ultimate x32
    Thread Starter
       #3

    ram is the same manifacturer as the last one and i have put it right chekd a couple of times
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi,
    Remove the old ram and just insert the new and see what happens.
    Manufacture make all types of ram so just because it's the same manufacture means very little

    Take pictures of each stick there is a label on the sticks those labels should be identical if it's the same ram.
      My Computer


  5. Posts : 12
    Windows 7 Ultimate x32
    Thread Starter
       #5

    first i was having 2X1 gb and it says usable 1.43 Gb and i didnt get many atention bebcause i taugh ok system need a couple of memory ram and then i installed a 2X2 gb and now it says 1.47 usable
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Was just the new ram installed and the old removed or what :/
      My Computer


  7. Posts : 12
    Windows 7 Ultimate x32
    Thread Starter
       #7

    with old and new ram there is small usable ram
      My Computer


 

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