New
#1
W7 has lost its boot setup
Sorry if this is in the wrong section but I'm not sure where it should be. It's a kind of crash
Our computer has a dual-boot XP and W7 system.
XP is in a 21GB partition labeled 'D'.
Windows 7 is in a 211GB partition labeled 'C'.
When booting, the menu used to show two options:
'Earlier version of Windows'
'W7'
We asked a friend to remove the XP option from the Boot Menu so that the computer went straight into Windows 7. He installed a program called EasyBCD and tried to fix it with that.
I'm not sure what went wrong but he accidentally removed BOTH boot options. He's just emailed me at work and says, "Now, when I try to 'Add New Entry', I get the message "The boot configuration data store could not be opened. The volume for a file has been externally altered so that the opened file is no longer valid."
He's apparently asked the EasyBCD people for help but they haven't responded. Does anyone here have any suggestions about how he can fix this?