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01 Dec 2015 | #1 |
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Need help with sfc /scannow results.
First off, hi everyone, i am new here.
Second, i was browsing around looking for help and seen this forum helped others with there problems. I wanted to see if you can help me as well. My problem: Everything was fine one day, then the next i noticed my printer was not found anymore. All the other pcs on my home network can still print , except me. Well after some digging i found where to turn my print spooler back on. I did, and it keeps turning itself back off. So i dug some more and everything i read i did and couldn't get a fix. Then i did the sfc /scannow and i got some files that can't be repaired. One of them deals with the print spooler. So my question is how can i repair these files? Or can someone on here direct me in the right direction? I will also include my CBS.log file. Thanks Eric |
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02 Dec 2015 | #2 |
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If i posted this in the wrong section, please move. And thanks for any help
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04 Dec 2015 | #3 |
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Do i need to just do a repair install?
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04 Dec 2015 | #4 |
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I'm no expert on CBS logs but I did notice at the bottom of your log it states the repair were made.
Try running sfc /scannow two more times with a reboot between each. Some thing can be fixed with the reboot. You could try a Restore Point before you had this problem. Tutorial by Brink: System Restore |
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04 Dec 2015 | #5 |
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yeah. for some reason i don't have any restore points, my system restore had the storage space set to 0%. So no restore points. i noticed it said that as well. but im having a problem with my print spooler not working. The only thing i have noticed is the print spooler system file was corrupt. So i was trying to replace that file with the one i pulled off my win7 dvd,
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04 Dec 2015 | #6 |
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I notice that your Shift key for capitals isn't working either.
Did you or did you not run sfc /scannow 2 more times with a boot after each one? Please fill in your system specs completely. This tutorial by Brink will help you. System Info - See Your System Specs Make sure you add you power supply and security programs installed. -------------------- Do you have any tune up or speed up my computer programs installed? Do you have anything IObit programs installed or have you ever? |
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04 Dec 2015 | #7 |
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Yes, i have run it 3 times now with reboot between each one. I will reload the cbs file. I had deleted it, but it has the last 2 times that i did the sfc scan.
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04 Dec 2015 | #8 |
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Lets start with the beginning.
Please complete this tutorial by Brink and post the log here. Windows Genuine and Activation Issue Posting Instructions |
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04 Dec 2015 | #9 |
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Code:
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-*****-*****-CVTY8 Windows Product Key Hash: rVffNjIiEnkyBvFAe6gfyz691Wk= Windows Product ID: 00359-112-9988107-85866 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {2D837B2B-A179-4F37-8CF4-282EC5050A26}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140706-1506 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Eric Price\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{2D837B2B-A179-4F37-8CF4-282EC5050A26}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CVTY8</PKey><PID>00359-112-9988107-85866</PID><PIDType>5</PIDType><SID>S-1-5-21-2020108967-2967264284-2586150486</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1501 </Version><SMBIOSVersion major="2" minor="5"/><Date>20110510000000.000000+000</Date></BIOS><HWID>18543D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00170-112-998810-00-1033-7600.0000-0652010 Installation ID: 018324682740984701790420843593491783546946700011116553 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: CVTY8 License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 12/4/2015 10:23:36 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 9:7:2015 10:12 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEABAABAAEAAQACAAAAAQABAAEACrYuUNwXRryMJoQ0aGWijTyo3vJiPaZOwvjqgg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 051011 APIC1028 FACP 051011 FACP1028 HPET 051011 OEMHPET MCFG 051011 OEMMCFG OEMB 051011 OEMB1028 ASPT 051011 PerfTune OSFR 051011 OEMOSFR |
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05 Dec 2015 | #10 |
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Is this what you are talking about?
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