Windows 7: Need help with sfc /scannow results.

Wired1 · 01 Dec 2015

First off, hi everyone, i am new here.
Second, i was browsing around looking for help and seen this forum helped others with there problems. I wanted to see if you can help me as well.

My problem: Everything was fine one day, then the next i noticed my printer was not found anymore. All the other pcs on my home network can still print , except me. Well after some digging i found where to turn my print spooler back on. I did, and it keeps turning itself back off. So i dug some more and everything i read i did and couldn't get a fix. Then i did the sfc /scannow and i got some files that can't be repaired. One of them deals with the print spooler.

So my question is how can i repair these files? Or can someone on here direct me in the right direction? I will also include my CBS.log file. Thanks Eric

Wired1 · 02 Dec 2015

If i posted this in the wrong section, please move. And thanks for any help

Wired1 · 04 Dec 2015

Do i need to just do a repair install?

Layback Bear · 04 Dec 2015

I'm no expert on CBS logs but I did notice at the bottom of your log it states the repair were made.

Try running sfc /scannow two more times with a reboot between each.
Some thing can be fixed with the reboot.

You could try a Restore Point before you had this problem.

Tutorial by Brink:

System Restore

Wired1 · 04 Dec 2015

yeah. for some reason i don't have any restore points, my system restore had the storage space set to 0%. So no restore points. i noticed it said that as well. but im having a problem with my print spooler not working. The only thing i have noticed is the print spooler system file was corrupt. So i was trying to replace that file with the one i pulled off my win7 dvd,

Layback Bear · 04 Dec 2015

I notice that your Shift key for capitals isn't working either.
Did you or did you not run sfc /scannow 2 more times with a boot after each one?

Please fill in your system specs completely. This tutorial by Brink will help you.

System Info - See Your System Specs

Make sure you add you power supply and security programs installed.
--------------------
Do you have any tune up or speed up my computer programs installed?
Do you have anything IObit programs installed or have you ever?

Wired1 · 04 Dec 2015

Yes, i have run it 3 times now with reboot between each one. I will reload the cbs file. I had deleted it, but it has the last 2 times that i did the sfc scan.

Layback Bear · 04 Dec 2015

Lets start with the beginning.
Please complete this tutorial by Brink and post the log here.

Windows Genuine and Activation Issue Posting Instructions

Wired1 · 04 Dec 2015

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-CVTY8
Windows Product Key Hash: rVffNjIiEnkyBvFAe6gfyz691Wk=
Windows Product ID: 00359-112-9988107-85866
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2D837B2B-A179-4F37-8CF4-282EC5050A26}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Eric Price\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2D837B2B-A179-4F37-8CF4-282EC5050A26}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CVTY8</PKey><PID>00359-112-9988107-85866</PID><PIDType>5</PIDType><SID>S-1-5-21-2020108967-2967264284-2586150486</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1501   </Version><SMBIOSVersion major="2" minor="5"/><Date>20110510000000.000000+000</Date></BIOS><HWID>18543D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-998810-00-1033-7600.0000-0652010
Installation ID: 018324682740984701790420843593491783546946700011116553
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CVTY8
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/4/2015 10:23:36 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:7:2015 10:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAQACAAAAAQABAAEACrYuUNwXRryMJoQ0aGWijTyo3vJiPaZOwvjqgg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			051011		APIC1028
  FACP			051011		FACP1028
  HPET			051011		OEMHPET 
  MCFG			051011		OEMMCFG 
  OEMB			051011		OEMB1028
  ASPT			051011		PerfTune
  OSFR			051011		OEMOSFR

Wired1 · 05 Dec 2015

Is this what you are talking about?