Need help with sfc /scannow results.

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  1. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Need help with sfc /scannow results.


    First off, hi everyone, i am new here.
    Second, i was browsing around looking for help and seen this forum helped others with there problems. I wanted to see if you can help me as well.

    My problem: Everything was fine one day, then the next i noticed my printer was not found anymore. All the other pcs on my home network can still print , except me. Well after some digging i found where to turn my print spooler back on. I did, and it keeps turning itself back off. So i dug some more and everything i read i did and couldn't get a fix. Then i did the sfc /scannow and i got some files that can't be repaired. One of them deals with the print spooler.

    So my question is how can i repair these files? Or can someone on here direct me in the right direction? I will also include my CBS.log file. Thanks Eric
      My Computer


  2. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    If i posted this in the wrong section, please move. And thanks for any help
      My Computer


  3. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Do i need to just do a repair install?
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    I'm no expert on CBS logs but I did notice at the bottom of your log it states the repair were made.

    Try running sfc /scannow two more times with a reboot between each.
    Some thing can be fixed with the reboot.

    You could try a Restore Point before you had this problem.

    Tutorial by Brink:

    System Restore
      My Computer


  5. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    yeah. for some reason i don't have any restore points, my system restore had the storage space set to 0%. So no restore points. i noticed it said that as well. but im having a problem with my print spooler not working. The only thing i have noticed is the print spooler system file was corrupt. So i was trying to replace that file with the one i pulled off my win7 dvd,
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    I notice that your Shift key for capitals isn't working either.
    Did you or did you not run sfc /scannow 2 more times with a boot after each one?

    Please fill in your system specs completely. This tutorial by Brink will help you.

    System Info - See Your System Specs

    Make sure you add you power supply and security programs installed.
    --------------------
    Do you have any tune up or speed up my computer programs installed?
    Do you have anything IObit programs installed or have you ever?
      My Computer


  7. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Yes, i have run it 3 times now with reboot between each one. I will reload the cbs file. I had deleted it, but it has the last 2 times that i did the sfc scan.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Lets start with the beginning.
    Please complete this tutorial by Brink and post the log here.

    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  9. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-CVTY8
    Windows Product Key Hash: rVffNjIiEnkyBvFAe6gfyz691Wk=
    Windows Product ID: 00359-112-9988107-85866
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2D837B2B-A179-4F37-8CF4-282EC5050A26}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140706-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Eric Price\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2D837B2B-A179-4F37-8CF4-282EC5050A26}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CVTY8</PKey><PID>00359-112-9988107-85866</PID><PIDType>5</PIDType><SID>S-1-5-21-2020108967-2967264284-2586150486</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1501   </Version><SMBIOSVersion major="2" minor="5"/><Date>20110510000000.000000+000</Date></BIOS><HWID>18543D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-998810-00-1033-7600.0000-0652010
    Installation ID: 018324682740984701790420843593491783546946700011116553
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CVTY8
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 12/4/2015 10:23:36 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:7:2015 10:12
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQACAAAAAQABAAEACrYuUNwXRryMJoQ0aGWijTyo3vJiPaZOwvjqgg==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			051011		APIC1028
      FACP			051011		FACP1028
      HPET			051011		OEMHPET 
      MCFG			051011		OEMMCFG 
      OEMB			051011		OEMB1028
      ASPT			051011		PerfTune
      OSFR			051011		OEMOSFR
    Last edited by Wired1; 04 Dec 2015 at 23:00.
      My Computer


  10. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Is this what you are talking about?
      My Computer


 
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