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#1
Random freeze (Event 41 - Kernel Power)
Hello,
I used to have this problem some time before... but I didnt bother, because I knew I was going to do a reinstall. But the problem persists even after reinstall !
So... randomly, maybe once a week, my laptop FREEZEs unexpectedly.
Idle or load... it happens anyway.
What I did :
- updated drivers
- checked memory (via HP built in BIOS memory checker)
- checked SMART - says everything is OK
- antivirus check, MBAM and anti rootkit check
- Event Viewer shows :
1 Critical - Event 41 - Source : Kernel Power (The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
There is more though - 19 Errors. Please see log file in attached ZIP.
Many thanks !
PS > The laptop is HP Pavilion dv7 6110