7 HP x64 - Startup Repair Loop, NoRootCause

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  1. Posts : 26,863
    Windows 11 Pro
       #11

    We would normally run diagnostic tests. Not being able to boot, kind of puts a stop in that plan. If you would, please boot from the installation disk and continue to where is says where do you want to install Windows, on the advanced startup options, choose load drivers. You will get a location screen that you can navigate. Please go to C:/Windows/Minidump and copy the folder and paste it on an external hard drive. When you are finished, zip it up and upload it here (Screenshots and Files - Upload and Post in Seven Forums). If you have an external drive, now would be a good time to do the same with his personal files. They should be in his C:/Users/hisusername/ folder. Copy them from his drive to an external drive. I would caution you about the possibility of virus and rootkits. Also, in the recovery environment, the drive letters are not usually the same, so C drive may end up being G drive.

    When you ran startup repair, did you run it at least 3 times with attempted startups after each try? If not you may want to try that. You may also want to try this and see if it helps Bootmgr is missing - Fix

    This is a list of everything that can be done when Windows 7 won't boot. Some of which, you have tried and some you can't do. Troubleshooting Windows 7 Failure to Boot

    I think I would recommend through all of this, if he has secondary hard drives, it may be good to disconnect them. Leave only the SSD with the OS installed on it connected.

    Whenever you can, would you download any distro of a Live Linux and create a CD or USB drive and boot from that. Just run from that as long as you can. That is in order to see if there is any failing hardware. A live Linux CD, runs from Ram, but uses the same hardware. It takes the OS/programs/drivers out of the equation.

    I think that is enough for now. If you have any questions, feel free to ask.
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  2. Posts : 26,863
    Windows 11 Pro
       #12

    Layback Bear said:
    Thank you Steve for coming to help.
    I'm not sure I can help Jack. But, we'll give it our best shot.
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  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #13
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  4. Posts : 26,863
    Windows 11 Pro
       #14
      My Computer


  5. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #15

    Hi alexx2, welcome to 7F! :) Hi guys!

    I wonder if this could be as simple as invoking 'Last Known good configuration'?

    alexx, can you restart the machine and immediately as its booting up, start pressing the F8 or Delete key on the keyboard to reach the Advanced Boot Options screen?
    I don't know what make the machine is, but F8 is usually the key to press, see related below.

    In the tutorial if your buddy's machine is a dual boot start at step #2, if only a single boot the advanced boot options screen will automatically open.

    Scroll down to Last Known Good Configuration to highlight it and press enter or return. Wait to see if the machine will finish booting.

    The result?


    Related:
    Hot keys for BootMenu / BIOS Settings
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  6. Posts : 13,576
    Windows 10 Pro x64
       #16

    He already tried that, post #1

    It most likely has a System Reserved partition, so.....

    I would use Diskpart to mark the windows partition Active, then run startup repair again.
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  7. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #17

    Jeez, apologies, how did I manage to blow by that?!?
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  8. Posts : 26,863
    Windows 11 Pro
       #18

    Anak said:
    Jeez, apologies, how did I manage to blow by that?!?
    I knew he had said that, but didn't mention it. 2 reasons.

    1. It may work the second time.

    2. I never correct people who are smarter than I am.
      My Computer


  9. Posts : 13,576
    Windows 10 Pro x64
       #19

      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #20

    Thank you all for answering my request for help.

    Missing something that has been posted is easy when so many things have been tried. It's hard to keep track of all of them.
      My Computer


 
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