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Windows 7: I need a good clean software and driver diagnostic tools

04 Mar 2016   #1

windows 7home edition x64
I need a good clean software and driver diagnostic tools

I am looking for something that can find malware, bloat ware, errors, updates for drivers and software.
Boost speed.
I realize there isn't one utility for everything I am asking about so I would appreciate any advice on different tools that could do what I am wanting. I would prefer something you use and then delete and it would be a bonus if they cleaned up anything that was found. Admin please move if in the wrong forum
I have already ran the pc diagnostic utility from the BIOS screen. I also ran the Dell utility.

My issues are slow internet. Pop ups Win 7 says I have a AMD/ATI video driver error
Thank you for any help

Windows 7 (home edition) 64-bit service pack 1
Computer - Dell
Model - Optiplex 3010
Processor - Intel (R) Core (TM) i5-3470 CPU @ 3.20GHz
RAM - 8.00 GB
Graphic - AMD Radeon HD 7470

My System SpecsSystem Spec
04 Mar 2016   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

Your "slow internet" may be unrelated to your PC or any driver issue. It's tough to say without a lot more detail.

I would generally be wary of "diagnostic" software.

The most commonly recommended malware tool is Malwarebytes from The free version will remove malware. The paid version attempts to prevent it from ever getting on your PC. I think it's about $20 a year.

CCleaner is easily the most frequently recommended all-purpose "cleaner". It's free and conservative, not highly invasive. It has a registry cleaner function that most would tell you to avoid because registry cleaning is very rarely worthwhile and has some small chance of causing problems.

Bloatware: I'd investigate what unused or unwanted programs were on my hard drive and simply uninstall them.

Boost speed: I'd be wary of anything that said it could boost speed. Concentrate on basic maintenance and don't try to hit home runs.

Driver issues: I'd try to concentrate on that specifically rather than look for a "fix-it" application. I would generally NOT replace known working drivers even if they are "outdated".
My System SpecsSystem Spec
05 Mar 2016   #3

windows 7home edition x64

thank you for the advice I need to run something that can tell me what is running on my pc im sure there is stuff that I could or should take off.
My System SpecsSystem Spec

05 Mar 2016   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

You can use Task Manager for some of that. Look at the processes tab. 50 to 70 processes is normal. If you have a lot of applications installed and running, that may amount to 90 or more processes.

Type "msconfig" into the start button search box and follow the link to msconfig.exe. Look at the services tab. Check "hide all Microsoft services". I currently have only 7 non-Microsoft services shown as running. Some people have 20 or 30.

Look at the startup tab in msconfig. How many things are checked? Anything checked will run whenever your PC is started, but Windows will start and run with NONE of them checked.

Look at your list of programs from the start button. How many of those haven't you used in the last year or maybe ever?
My System SpecsSystem Spec
05 Mar 2016   #5

Windows 10x64 Build 1709

I agree with ignatzatsonic. Anything that tells you it will "speed up and optimize" your system is highly suspect. Ccleaner is a top choice and highly recommended for system clean up. If you're worried about drivers ... Click Start,in the search box type Device Manager and click on that. Any yellow triangles/exclamation marks you see are driver's that NEED fixing. If you see any, right click on them and choose update.
If you do need drivers , and Device Manager won't download them, check with Dell first. They have a auto-detect utility that will scan your machine and show you what you need. Here's a link :Support | Dell US

As far as optimizing your machine to get all the speed you can out of it, theres nothing better than following these tips in our tutorial for that : Optimize Windows 7

Also, I find that PC Decrapifier helps the more inexperienced user decide what can be removed from their systems,

Bear in mind that "slow internet" can be many things or even a combination of many things.
My System SpecsSystem Spec
06 Mar 2016   #6

windows 7home edition x64

Ok here is the message I get from the white action center flag in the task bar

A problem with your video hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.
Locale ID: 1033

Extra information about the problem

The action center white flag says solve problem with AMD/AMI video driver the action center says there is a solution but when it tries to retrieve it online it says its not available at this timeHere are the details when I click one of the dates with a problem
BCCode: 117
BCP2: FFFFF88002C878A4
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_atikmpag.sys
Server information: a9ea424d-8dc9-499e-905d-0fb0729df77f
I am thinking I need to uninstall Radeon 7470 then do a driver sweep to make sure its all gone then reinstall updated driver.
My question is do I uninstall the Radeon from device manager because the only thing in add and remove programs is AMD Catalyst Install Manager
My System SpecsSystem Spec
06 Mar 2016   #7
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot

Uninstall using Catalyst Control Centre. Uninstalling from device manager only removes CCC. It doesn't remove the drivers that are installed.
My System SpecsSystem Spec
16 Mar 2016   #8

windows 7home edition x64

Thank you everyone for your help I reinstalled AMD/ATI video driver
My System SpecsSystem Spec

 I need a good clean software and driver diagnostic tools

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