System running slow after many AV clean ups

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  1. Posts : 7
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    System running slow after many AV clean ups


    Hello,
    Running ACER win 7 Home Prem and a few weeks ago, just started running slow. I have Avast AV running, removed some programs, and ran several virus programs (tdsskiller-kaspersky; rkill-bleepingcomputer; malwarebytes-malwaretips; roguekiller-bleepingcomputer; AdwCleaner-toolslib.net; JRT-thisisudax.org; and esetsmartinstaller_enu-eset.com). The AV programs came up with minimal issues. In looking at the Services, I see svchost.exe taking about 60%.

    Any suggestions?

    Thank you
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    It would be helpful if we new your system specs.
    This tutorial by Brink is helpful for filling in your system specs.

    System Info - See Your System Specs
      My Computer


  3. Posts : 7
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    I uploaded the sys info, but am not seeing how to get it into this post.
      My Computer


  4. Posts : 2,468
    Windows 7 Ultimate x64
       #4

    qmck1999 said:
    I uploaded the sys info, but am not seeing how to get it into this post.
    Once you update it in your settings, it becomes available at every of your posts (past or future) though the link "My System Specs" on the lower left corner of each post.
      My Computer


  5. Posts : 7
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Go it, thanks. I am seeing the info is there. So, now onto a solution. Any suggestions?
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    As per qmck1999 P.M.

    Note: I'm not a security expert.
    These are things I would do if it was my computer.


    The list of programs you run looking for infection are very good programs.
    I do have a question.

    In your post you state this.
    The AV programs came up with minimal issues
    Do you still have logs showing what you are calling minimal issues or do you remember what the issues were?
    It could help if we knew what the issues were and how they were handled.

    If I had this computer to repair I would remove all those infection scan programs because you are done with them at this time.

    Then I would remove Avast using it's online removal instructions.
    Then after a fresh boot I would run TFC and then reboot again.

    Get TFC from here.

    TFC Download

    Then I would download and install Malwarebytes Anti Malware and MSE (update both).

    Microsoft Security Essentials - Microsoft Windows.


    Malwarebytes comes Free, Trial or Premium. Choose one from the Malwarebytes site or Bleeping Computer site.

    ***What browser are you using??
    ***Do you have Ccleaner installed??

    If you decide to follow my instructions let us know the results and we will go from that point on.
      My Computer


  7. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #7

    Hi and welcome to SevenForums,
    svchost.exe has been a fairly popular cpu eater lately
    Mostly because of the windows update system
    If you switch to Never check for updates and restart it may return to normal.

    You can try option 3 here and wait it out,
    Windows Update - Reset
      My Computer


  8. Posts : 7
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    Layback Bear said:
    Do you still have logs showing what you are calling minimal issues or do you remember what the issues were?
    --I do not

    Layback Bear said:
    ***What browser are you using??
    ***Do you have Ccleaner installed??
    Browser - Mostly Chrome, sometime FF or IE
    Do not have Ccleaner.

    I am also running Ultimateoutsider's GWX Control Panel to stop WIN 10 updates.

    Have followed Layback's protocol above and just finished running MSE, Quick scan, which took 18 hrs. No threats found. Am now running full scan.

    So.... Any suggestions?
    Last edited by qmck1999; 01 Jun 2016 at 19:56.
      My Computer


  9. Posts : 3,724
    Windows 10x64 Build 1709
       #9

    You could always do a repair install. It will save all your data/programs and just repair anything wrong with Windows. Many cleanings multiply your chances of "cleaning" a wrong thing or two. While all your listed programs are reputable ..... well, you just never know. We have many excellent tutorials here at the forums, written by some very talented people, here's one on how to do a repair install if you haven't before : Repair Install
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    Because of this in your post #1
    In looking at the Services, I see svchost.exe taking about 60%.
    I recommend checking your Windows 7 Update settings.
    If it is set to Auto Update your svchost could be high at times.

    Chrome will also raise svchost because of the way it works.
    Check and see how much svchost is being used by Chrome.

    Could you post from your computer these two pictures?
    Notice that in Services that the box in the lower left Hide Microsoft Services is checked.

    System running slow after many AV clean ups-msconfig-startup.png

    System running slow after many AV clean ups-msconfig-serveces.png
      My Computer


 
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