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Programs freeze one after another & svchost.exe 2GB+ mem usage
I am having an issue on my Dell Optiplex 780, at times, a program will freeze, everything else normal. I force close the frozen program by hammering the x in the corner. Now the window or program that becomes on top freezes as well, same force close. This continues until all open programs and windows are forced closed due to freezing. If I right click the task bar and select 'task manager', it takes forever to open. Everything looks normal, except when I 'View processes from all users" where I see a Svchost.exe user 'SYSTEM' using more than 2 GB of memory. I cannot close it "access is denied". It just sits there eating up more than half my RAM. The only thing Google had to say was a hotfix from Microsoft. but I have had the hotfix for ages. If I attempt to download and install it, Windows says that it is already installed. I left feedback to Microsoft saying that the article is not helpful because it (obviously) didn't fix the issue.
Anybody know what is going on and how to fix this?