Windows 7: Very High RAM usage very low CPU usage, fix?

Alasdair · 10 Jul 2016

RAM was working perfectly okay before this reinstallation of windows, and no extra programs have been downloaded excluding Google Chrome, Skype, RealTek HD audio drivers, Steam and TeamViewer 11. Changes were made in the BIOS during the installation process to make sure the system booted from the disk so Windows could be installed.

Layback Bear · 10 Jul 2016

I noticed your specs show a Dell computer with a Gigabyte Motherboard.
As far as I know Dell does not use Gigabyte Motherboards.
It appears somebody has changed something.

Layback Bear · 10 Jul 2016

Please complete this tutorial by Brink and post the log as per the tutorial.

Windows Genuine and Activation Issue Posting Instructions

It would also be helpful if you could also use the tutorial by Brink to fill in (My System Spec) completely and correctly.

System Info - See Your System Specs

Alasdair · 10 Jul 2016

The PC I bought was AVP-VE10B which was purchased off of eBay. To install windows 7 i used the same disk I had used to install it before hand. It did seem a little strange to me how the producer suddenly came up as being Dell but I thought nothing of it. I activated windows using my product key and I'm being told it's genuine as you can see here:

Very High RAM usage very low CPU usage, fix?-windows_genuine.png

Thoughts?

Layback Bear · 10 Jul 2016

AVP-VE10B is a computer tower (Case) not a computer system.

Please complete the tutorials I requested in my post #13.

Alasdair · 10 Jul 2016

Forgive me I didn't do my research properly, the PC I bought must've been custom bought then. I'll go through with the tutorial and see what happens

Layback Bear · 10 Jul 2016

Completing those tutorials will give information so members of this forum can give proper guidance.

Alasdair · 10 Jul 2016

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-K7FGB-BR2GC-6Y94H
Windows Product Key Hash: CM3NJ1C2GxEa9s92nrIcNowBE6U=
Windows Product ID: 00371-OEM-9311563-61103
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F246361F-0A5E-4D26-B9BA-95EA2C6B7725}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F246361F-0A5E-4D26-B9BA-95EA2C6B7725}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6Y94H</PKey><PID>00371-OEM-9311563-61103</PID><PIDType>8</PIDType><SID>S-1-5-21-2800635288-1668612038-2971493196</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>FB</Version><SMBIOSVersion major="2" minor="7"/><Date>20150422000000.000000+000</Date></BIOS><HWID>3BD83907018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-115-661103-02-2057-7601.0000-1912016
Installation ID: 015861219010292082465493006860339511091005273501851560
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 6Y94H
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 10/07/2016 14:10:52

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAJJQQSbhV7vtu1rgzdl7eNMjontSoxVnFNO8=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  WDRT			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			AMD		BANTRY  
  SSDT			AMD		BANTRY  
  CRAT			AMD		BANTRY  
  SSDT			AMD		BANTRY  
  SSDT			AMD		BANTRY

I have literally no idea what any of this means forgive my incompetence.

Layback Bear · 10 Jul 2016

Please complete the other tutorial I requested.

System Info - See Your System Specs

When did you buy this computer?

Have you updated you BIOS??

Alasdair · 10 Jul 2016

December of last year