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Windows 7: Computer frozen all the time

20 Nov 2016   #1

Windows 7 Home Premium x64 Service Pack 1
Computer frozen all the time

Hi, my computer freezes all the time, often right after startup. There is no blue screen or anything. Everything just freezes and I can't do anything (Ctrl-Alt-Delete doesn't work, etc.) so I could only hit the power switch to turn off the computer.

I've run the DM Log Collector and have uploaded the file here. However, it seems a lot of the info are 0 KB. If you need more info, I can run the SF Diagnostic Tool (I've been on this forum before, and it's been great before, and I've run that then; not sure if it's how it's done now). Anyways, please help. My freezing computer is driving me nuts!

Attached Files
File Type: zip (445.8 KB, 1 views)
My System SpecsSystem Spec
20 Nov 2016   #2

64 windows 7 professional

Check the fan, maybe not working properly and full of dust
My System SpecsSystem Spec
20 Nov 2016   #3

Windows 7 Home Premium x64 Service Pack 1

I'll go check tomorrow morning. I do remember checking it recently, and if it's an issue of overheating, my computer is fine in that department. I always keep Speccy running in the background (see screenshot).

Attached Images
Computer frozen all the time-nov.-19-2016.jpg 
My System SpecsSystem Spec

20 Nov 2016   #4

Windows 10 Professional x64

This section is only for BSODs. Go to the General section.
My System SpecsSystem Spec
21 Nov 2016   #5

Windows 7 Home Premium x64 Service Pack 1

Well, I had a BSOD just now so I guess I can reply in this section. I've finished the steps--CHKDSK (restarted computer in safe mode with command prompt) and SCANNOW--and I've attached the results in a zip file. I've also run DM Log Collector again and included that in the zip file along with a screenshot of the BSOD (the screen just freezes, though, so there's no memory dump that I know of).

What is the next step? Thanks a bunch!

Attached Files
File Type: zip (1.46 MB, 2 views)
My System SpecsSystem Spec
26 Nov 2016   #6

Windows 10 Pro

Hi Ray2003,

Apologies for the delay.

Are you still in need of help?
My System SpecsSystem Spec
27 Nov 2016   #7

Windows 7 Home Premium x64 Service Pack 1

Yes. The problem is still there. I've run mdsched and the program only took 10 minutes (is this normal) before the computer restarting to a desktop that freezes for like 10 minutes then in the lower righthand corner, it informs me "there were no memory errors detected." Also, my monitors shut down while my computer stayed on recently--another new problem. Please help. Thanks.
My System SpecsSystem Spec
03 Dec 2016   #8

Windows 7 Home Premium x64 Service Pack 1

Hi, anyone reading this? Can someone help me with the next step? Thanks.
My System SpecsSystem Spec
04 Dec 2016   #9

Windows 7 Pro x64 Windows 10 Pro x64

Bad drive, or a bad install.

Re seat your memory, post your results.
My System SpecsSystem Spec

 Computer frozen all the time

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