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Windows 7: Windows 7 & Programs frequently stops responding for 10 - 30 seconds

15 Jan 2017   #1
aozgolo

Windows 7 Professional 64Bit
 
 
Windows 7 & Programs frequently stops responding for 10 - 30 seconds

Quote:
UPDATE: I ran the System File Checker and it got to about 79% and said "Windows Resource Protection has found some corrupted files but was unable to fix them". It then pointed me to a CBS log file, but this thing may as well be greek to me, unsure how to proceed at this point?
Starting in the past week sometime, Windows 7 has begun behaving a bit oddly. When it runs, everything seems to run at optimal speeds, but very frequently it stalls up and programs stop responding (freeze up, have the glossy white overlay) and then resume after about 10 to 30 seconds. This seems to happen on all programs, internet browsers, video players, image viewers, Steam (haven't attempted to run any actual games), even windows explorer itself will do this sometimes. It typically happens when I interface with something like trying to scroll through a website, or right-clicking open a shell menu, with folders I often get loading bars like it's having to reload the folder, on videos it frequently acts like it's trying to catch up with buffering, the video lags frequently every 10 seconds or so and has image distortion (I use VLC Media Player)

So what I've done so far:

-Used a system restore point back to before when I am sure the problem started.
-Ran a checkdisk scan on my primary drive (no issues)
-Deleted all cache files for browsers and the like
-Uninstalled a few windows updates that occurred this past week
-Ran Windows in Safe Mode

During that last step, in Safe Mode I have none of the issues present when Windows loads normally, it performs at the speeds expected with no program freezing. I have tried looking at Event Viewer but honestly have no idea what I'm looking at there.

One known issue that has occurred this week is during one of the windows updates, it had apparently stalled at 15% and remained that way for several hours with no activity, I left for work but we had a power spike while I was gone and the system lost power, Windows attempted to recover the update process and I'm unsure if this may have messed up a critical file or not. I also don't know with certainty if the problem began before that or not.

I seem to recall it having the stalling problems before but less frequently and severe. Last weekend I recall playing a game which started to slow down at certain intervals but wouldn't hang up or crash, just slow down. I also have had some of the freezing issues before with my browser but a lot of it was related to add-ons which I've removed or replaced and having way too many tabs open.

So just curious what my next steps should be? I've tried all basic trouble-shooting I know of but not sure what to try next. My hardware seems to all be working properly as near as I can tell and no issues with safe mode.

My Specs:

Windows 7 Pro SP1
ASUS Maximus Hero VII Motherboard
Intel i7 4790k CPU @ 4.00 GHz
16GB RAM (I think DDR2)
GeForce GTX 970 GPU


My System SpecsSystem Spec
.
15 Jan 2017   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Scan with your antivirus and malwarebytes
If negative, follow instructions for a clean boot
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
15 Jan 2017   #3
Nihal mazhar

Windows 7 home basics x64
 
 

I guess some program installed on your computer is causing this.if you are sure that there is no malware in your system,try to isolate startup programs one by one.May be your antivirus may cause this problem
My System SpecsSystem Spec
.

15 Jan 2017   #4
aozgolo

Windows 7 Professional 64Bit
 
 

I recently ran Windows Startup Repair tool from my Windows 7 CD, uninstalled and reinstalled my graphics driver, and have ran system file checker again and it's found no other problems.

Things still seem a bit slow but not as bad as they were.


Quote   Quote: Originally Posted by richc46 View Post
Scan with your antivirus and malwarebytes
If negative, follow instructions for a clean boot
Troubleshoot Application Conflicts by Performing a Clean Startup
I should have mentioned I have scanned with antivirus (AVAST) and Malwarebytes and found no issues.

I will try the clean start-up thing if issues persist, but haven't noticed any services in the list that are unfamiliar, new, or have recently changed.

Quote   Quote: Originally Posted by Nihal mazhar View Post
I guess some program installed on your computer is causing this.if you are sure that there is no malware in your system,try to isolate startup programs one by one.May be your antivirus may cause this problem
I have very few start-up programs but I will look further into them.

I do/did have Norton 360 on my computer, it's still there but currently inactive as the subscription on it has ran out, I have to get my dad to come over and update the subscription for me since I'm on his plan (which allows for 3 installs). In the meantime I've been using Avast. I did wonder briefly is Norton 360 in it's inactive state could be causing problems but didn't want to try uninstalling it since I'll just be reactivating it once my dad comes.
My System SpecsSystem Spec
16 Jan 2017   #5
Megahertz07

Windows 7 HP 64
 
 

"I do/did have Norton 360 on my computer, it's still there but currently inactive as the subscription on it has ran out"

A subscription that ran out means that it doesn't update it anymore but can be it is still active with the old data base files.
As you now also have Avast it's probably conflicting each other.
If your dad has renewed the Norton 360 subscription on any of the other 2 computers, it has also updated on yours automatically.

My suggestion is to uninstall Avast.
My System SpecsSystem Spec
17 Jan 2017   #6
aozgolo

Windows 7 Professional 64Bit
 
 

I believe I have solved the issue, the Adobe Acrobat Updater of all things seemed to be messing with my system somehow. I was going through task manager disabling services one at a time and when this one was disabled my problems suddenly stopped. I've had issues with Adobe products before, specifically Flash which I no longer have, so I may look for an alternative PDF viewer.
My System SpecsSystem Spec
17 Jan 2017   #7
Nihal mazhar

Windows 7 home basics x64
 
 

Well, good to hear that.
My System SpecsSystem Spec
17 Jan 2017   #8
Megahertz07

Windows 7 HP 64
 
 

For a good PDF viewer and "printer" use Nitro reader. Download Free | Nitro PDF Reader
My System SpecsSystem Spec
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 Windows 7 & Programs frequently stops responding for 10 - 30 seconds




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