Today a client came to me with an HD asking me to backup stuff from a certain folder. I hooked the drive to my own computer, browsed it and when I got to the folder its name is in green color. I tried to copy and paste the contents but it doesn't allow me (permission). I tried to change the permissions but it is still green and I still cannot copy it.
Any idea?
Thanks!
Are files from a Mac? Green means there encrypted in property for folder untick encrypt files in advanced attributes
Hi, Samuria, no it's a folder with ten MP3 PC files. The HD was taken from a former Dell PC with Windows 7. When I first tried to access the upper user folder it popped a message saying that I wasn't authorized, blah, blah, blah, so I continued and it let me in. Then I browsed around and the ONLY folder I want to copy things is this green one.
The exact message error is: "FILE ACCESS DENIED - You'll need to provide administrator permission to copy this file"
PS: I tried to boot from a Linux pendrive and it doesn't let me copy the files. I selected the files I want, then I hit control-C and when I hit control-V in the destination is when it tells me that I cannot copy it.
Folders with green names indicate that that branch is encrypted, while a blue name would mean it is compressed.
Your access problems have nothing to do with the colours. If you would like a permission issue resolved, use one of the options in the tutorial linked below.
NTFS Permissions - View and Post
Hm. Are you able to copy these mp3s individually? You have full control to them.
If you’re copying the folder containing these mp3s, posting the permissions of the folder.
And I’ll get back to you on this a little later.
Unfortunately I already tried it.
Also, I don't know if I REALLY have full control despite what the screen says. That's why: checking Properties >> Advanced of the files I figured out that all of them has the option "Encrypt contents to secure data" checked (that I think is the root of the issue). So when I uncheck the option and click OK I got the message "You will need to provide administrator permission to change these attributes. Click continue to complete the operation." So when I finally click "continue" it tells me "An error occurred applying attributes to the file. Access is denied." From this point on the only thing I can do is to click "Cancel" button.
So from my point of view I think that I need to disable the encryption to get files copied. But then Windows doesn't allow me to do that because I have no permissions. Of course I am the administrator of my system (so I have permissions) BUT this HD I hooked to the computer is not originally from my PC but from another Windows 7 machine which I don't have permissions.
PS: Since it is just a band album I already downloaded the songs to my client from somewhere else. But I really would like to know how to figure this issue because it could be files impossible to get anywhere...
Right click on explorer and choose run as administrator see if it works then
Guys, Gals, I'm fishing here, could it be that the folder in question was part of the original computer/original user EFS? In short, if EFS was in force, that particular password would be needed, correct? Others here can correct me if I'm guessing amiss.
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