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Windows 7: error 87 DISM command-line not working, cant do cleanup servicing

15 Mar 2017   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

As i said before

RESTORE HEALTH option is NOT available for W7
(the warning message actually means module not present)
SURT is, they are as different as chalk and cheese
you could try and run SURT again, hopefully the sfcfix's will let it complete.
If not run the tool i pointed you to earlier.

Whats actually wrong now.

Also suggest you run ESET on-line dissable any other AV during scan.


Roy


My System SpecsSystem Spec
.
22 Mar 2017   #12
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Ok mate you mention that it asked for any devices you have hooked up at all so have there been any thta have required software to be downloaded for them??
Anyway run these please
Quote   Quote: Originally Posted by torchwood View Post
DISM only partially works on W7.

Surt can be run at any time, the missing dll would mean that somethings wrong with it. Most unusual.

Try this alternative, copy/paste the output
http://www.sysnative.com/niemiro/apps/SFCFix.exe

Roy
Okay then. I ran Superantispyware, Malwarebytes and ASWCleaner, clicked on some tick boxes, then ran some scans. And I think they could have cured some problems, only sadly, not this one question. It was certainly worth a try.

(No, is the answer to your question: I have no hooked up cameras, etc. The only changes tend to be from Windows Update. Otherwise, could it be me enabling boot-time scan in my AV? DISM.exe (SURT version) should work and has executed successfully on my computer in the not too distant past.)

So then I created a restore point and tried SFCfix. SFCfix has discovered more than one error. I am not sure if it managed to produce any error reports as the computer BSODed as I took a Snip of the output cmd window.

All I saw was some messages "unable to produce log file errorno 2"; "Problem with SFC (0) Problem with SURT (109 corruptions)". So it has detected corruptions with SURT, only I don't know yet if it managed to produce a log file of any kind.
My System SpecsSystem Spec
22 Mar 2017   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Iko,
Jack's, aka LaybackBear, comment earlier re a repair install is now going to be your best bet.
NO LOSS of personal data.
Repair Install


As you have a retail OS, is your disc SP1?
If not copy/paste the results of this tool and i'll see what i can do.
note im expecting it to FAIL in certain areas, because of the scripting errors it might also give me another clue.
http://go.microsoft.com/fwlink/?LinkID=52012


Roy
My System SpecsSystem Spec
.

22 Mar 2017   #14
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello Tourchwood,

To update my previous post, I ran this SFCFix program again. This time it produced a SFCFix.txt output. Are there any instructions how to use program properly? I think i am supposed to drag and drop a script file ontop of the application or so?


I can consider Jack's suggestion of an in-place upgrade install if it does not affect my documents and programs. Otherwise, doing a Restore from a System Image backup is still an option also. Don't know which would be the least troublesome. I'd rather sort out the SFCFix or re-install SURT.


Attached Files
File Type: log SFCFix (2017-03-22 13'59'36.380).log (1.7 KB, 4 views)
My System SpecsSystem Spec
22 Mar 2017   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Iko,

We can try and run SURT, KB947821, again I dont hold out a lot of hope
Thats why i asked you to run the other tool

I suspect the high number of errors found, 109, is why sfcfix is not reporting them.
It did complete successfully.
You are correct drag/drop is the way it corrects the errors, but first we need to find them to produce the input.

System repair IS the correct title, ----- NOT in-place upgrade install thats TOTALLY different -----.
NO LOSS OF PERSONNAL DATA.- see my previous link.

Roy
My System SpecsSystem Spec
22 Mar 2017   #16
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Iko,

We can try and run SURT, KB947821, again I dont hold out a lot of hope
Thats why i asked you to run the other tool
Yes, I am beginning to like the other tool too , on the other hand, removing KB947821 before downloading and installing a fresh KB947821 might offer help in planning contingency.

Quote   Quote: Originally Posted by torchwood View Post
I suspect the high number of errors found, 109, is why sfcfix is not reporting them.
It did complete successfully.
You are correct drag/drop is the way it corrects the errors, but first we need to find them to produce the input.
Yes, we need to find them. The log file states line 4: "Not using a script file" - what does that mean? Drag and Drop suggestion was from http://www.techonce.net/threads/2777438-Re-Automating-SFCFix-exe

Quote   Quote: Originally Posted by torchwood View Post
System repair IS the correct title, ----- NOT in-place upgrade install thats TOTALLY different -----.
NO LOSS OF PERSONNAL DATA.- see my previous link.
System Repair is also not working on my computer at the moment. The link you sent me was "Repair Install:" Repair Install
My System SpecsSystem Spec
22 Mar 2017   #17
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

PLEASE
run KB947821 its a standalone and can be run anytime it DOES NOT need uninstalling.

post the results of the tool
http://go.microsoft.com/fwlink/?LinkID=52012

not using a script means I havn't given you the missing info file yet.


I meant Repair install

Roy
My System SpecsSystem Spec
23 Mar 2017   #18
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Alrighty then, thats different tool!!

Here are the DXDiag results.


...

It doesn' t work as if for the first time .<Manage Attachments>, <Choose file>, <Click Open>, <Select file from folder>, <Click Upload>, msg: Uploading file(s) - Please Wait ... then chosen file disapears, Click on Paperclip and it takes you back to Manage Attachments window; what is going on? I will post again when I work out what has happened to the upload file feature on this forum. Not today.
My System SpecsSystem Spec
23 Mar 2017   #19
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok ito mate sometimes it doesn't always load up so you need to persist and I have the same problem only because my net connection is so pathetic at times.

Are you following this?
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
24 Mar 2017   #20
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello ICIT2LOL. Yes indeedy, I am here today and the Dxdiag.rtf file is not uploading / showing under paper clip.

This is a bit embarrassing, what could have happened?
  1. Pathetic Network connection? Maybe. However it dos not feel jolty, hesitant, etc.
  2. Is it .rtf format? No I also tried uploading .txt
  3. Am I following instructions carefully enough? Same as in tutorial link.
  4. Is it one of thers SuperAntiSpyware, MalwareBytes blocking me?
  5. Has SuperAntiSpyware/MalwareBytes Quarantined a Windows or Internet component?
  6. Certificate? Certificate looks good (with green padlock).

DXDiag.txt


Okay, okay. it looks as if it has arrived. Apologies for ad-libbing mid-question, like. I suspect it has uploaded very slowly, and slowly uploaded without displaying any upload bar or hourglass.


My System SpecsSystem Spec
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