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Windows 7: Need help deciphering CBS.log for laptop issues

16 Mar 2017   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Dealerman,
that looks a lot better,
Start-up repair will NOT correct, the other problems.
I believe this comp was set-up to pre-empt W7.
(ie it was sold as W7 ready).

Now as for your current issues, somebody has been playing around with it, before you and they have basically totally ***** it.
Your best, (and i think only), bet is a clean install

here is a link for, only valid for 24Hrs
W7 X64, home premium SP1, OEM version WITHOUT bloatware, and it should auto-activate
https://software-download.microsoft....0ac7f2a75d9683

Then go to the homepage for that model and update drivers and Bios.

Roy

note the product key for Office will need to be used when you re-install it.
(im not entirely sure that its genuine!)


My System SpecsSystem Spec
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16 Mar 2017   #12
DealerMan

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Torchwood, ICIT2LOL, many thanks for your help! As for product keys, etc, I've got a Belarc Advisor printout with everything I need. It appears that I'll get my wish, to reinstall W7 without KB2952664 and its associated grief! LOL

Let us pray....
My System SpecsSystem Spec
16 Mar 2017   #13
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok look s like Roy has got this by the scruff of the neck

Now I don't know if it will work for you but I have used this to find the codes for the OS and other Microsoft software eg Office see my pic
Product Key Number for Windows 7 - Find and See
You can use both Showkey and Magic Jelly Bean (Option 2 and 3) in those links and I find using both should produce identical codes - for the OS and Office well the code for the OS in Showkey only MJB does them all.

NB The Showkey may balk at running in 7 you need to extract it then run it and as your system is not quite right now might not run at all. It may show as a PUP with whatever AV you have running too.


Attached Thumbnails
Need help deciphering CBS.log for laptop issues-office.png  
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16 Mar 2017   #14
DealerMan

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Clean reinstall started, lets see how long it takes, even with a good cable internet connection!

Thanks again ya'll...
My System SpecsSystem Spec
16 Mar 2017   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Now I should have said to you before you did the install - save the drivers for the LAN and WLAN on a stick because if you are reinstalling it possibly is going to format over those drivers that got the net on, and you might find yourself stuck again..
My System SpecsSystem Spec
16 Mar 2017   #16
DealerMan

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

No worries, I have them.

Unfortunately, I was sidetracked and can't get to my office right now to keep an eye on it.
My System SpecsSystem Spec
16 Mar 2017   #17
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No probs keep us updated
My System SpecsSystem Spec
17 Mar 2017   #18
DealerMan

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Freshly installed (about 20 minutes more or less), internet works great! I installed KB3102810, and windows update took about 8 minutes (maybe less) to find about 147 important updates, and about 50 optional. Now enjoying my caffeine while I stupid-vise.

Thanks again everyone, I'll keep you posted...

My System SpecsSystem Spec
18 Mar 2017   #19
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sounds great mate keep up the caffeine levels LOL!!
My System SpecsSystem Spec
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 Need help deciphering CBS.log for laptop issues




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