Need help deciphering CBS.log for laptop issues

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  1. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #11

    Hi Dealerman,
    that looks a lot better,
    Start-up repair will NOT correct, the other problems.
    I believe this comp was set-up to pre-empt W7.
    (ie it was sold as W7 ready).

    Now as for your current issues, somebody has been playing around with it, before you and they have basically totally ***** it.
    Your best, (and i think only), bet is a clean install

    here is a link for, only valid for 24Hrs
    W7 X64, home premium SP1, OEM version WITHOUT bloatware, and it should auto-activate
    https://software-download.microsoft....0ac7f2a75d9683

    Then go to the homepage for that model and update drivers and Bios.

    Roy

    note the product key for Office will need to be used when you re-install it.
    (im not entirely sure that its genuine!)
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  3. DealerMan
    Posts : 66
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #12

    Torchwood, ICIT2LOL, many thanks for your help! As for product keys, etc, I've got a Belarc Advisor printout with everything I need. It appears that I'll get my wish, to reinstall W7 without KB2952664 and its associated grief! LOL

    Let us pray....
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  4. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #13

    Ok look s like Roy has got this by the scruff of the neck

    Now I don't know if it will work for you but I have used this to find the codes for the OS and other Microsoft software eg Office see my pic
    Product Key Number for Windows 7 - Find and See
    You can use both Showkey and Magic Jelly Bean (Option 2 and 3) in those links and I find using both should produce identical codes - for the OS and Office well the code for the OS in Showkey only MJB does them all.

    NB The Showkey may balk at running in 7 you need to extract it then run it and as your system is not quite right now might not run at all. It may show as a PUP with whatever AV you have running too.
    Attached Thumbnails Attached Thumbnails Need help deciphering CBS.log for laptop issues-office.png  
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  6. DealerMan
    Posts : 66
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #14

    Clean reinstall started, lets see how long it takes, even with a good cable internet connection!

    Thanks again ya'll...
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  7. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #15

    Now I should have said to you before you did the install - save the drivers for the LAN and WLAN on a stick because if you are reinstalling it possibly is going to format over those drivers that got the net on, and you might find yourself stuck again..
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  8. DealerMan
    Posts : 66
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #16

    No worries, I have them.

    Unfortunately, I was sidetracked and can't get to my office right now to keep an eye on it.
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  10. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #17

    No probs keep us updated:)
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  11. DealerMan
    Posts : 66
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #18

    Freshly installed (about 20 minutes more or less), internet works great! I installed KB3102810, and windows update took about 8 minutes (maybe less) to find about 147 important updates, and about 50 optional. Now enjoying my caffeine while I stupid-vise.

    Thanks again everyone, I'll keep you posted...

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  12. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #19

    Sounds great mate keep up the caffeine levels LOL!!
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