Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need dsome help with RAM

20 Nov 2009   #1
pcysmith

windows 7 home premium SP1 x64
 
 
Need dsome help with RAM

Hi folks. I have a situation that is driving me bugs and I hope you guys can help me figure it out. Here's the deal:

About 3 weeks ago I put 4 2gb sticks of RAM in my machine. Got them from Crucial.com. (I'd had 2gbs before but took those out and gave them away so the 4 new ones would all match.) So here I am with 8gbs and it was fabulous. Right off the bat not only my CS4 but also my Photoshop7 both recognized the 8gbs and everything just flew.

Then a few days ago I noticed that PS7 was sluggish and, sure enough, when I checked I saw that it was only seeing 2gbs again. I know PS7 isn't even supposed to see it but it did and it was great.

The CS4 is still fine but I just don't like it as well as 7, call me crazy but there it is.
Does anybody know how I can get 7 to see the 8gbs again. I have no problem going into the registry but have no clue where to go. I have spent days searching for an answer but haven't found it.

Searching is an art in itself and I am not very skilled at it. Any input would be greatly appreciated. Thanks.

Here is my setup:

Windows 7 Home Premium (x64) (build 7600)
1.87 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded
250.05 Gigabytes Usable Hard Drive Capacity
107.45 Gigabytes Hard Drive Free Space
Board: Intel Corporation DG965WH AAD41692-306
Bus Clock: 266 megahertz
BIOS: Intel Corp. MQ96510J.86A.1754.2008.1117.0002 11/17/2008
8126 Megabytes Usable Installed Memory
Slot 'J1MY' has 2048 MB (serial number 0xFFFFFFFF)
Slot 'J2MY' has 2048 MB (serial number 0xFFFFFFFF)
Slot 'J3MY' has 2048 MB (serial number 0xFFFFFFFF)
Slot 'J4MY' has 2048 MB (serial number 0xFFFFFFFF)
 
 



My System SpecsSystem Spec
.
20 Nov 2009   #2
OpSysWiz

Win 7 Ultimate x64
 
 

Don't have a direct answer for you, but if, when you boot up, the BIOS reports 8GB memory, and CS4 thinks you have 8GB, then it seems to me the problem is isolated to CS7. You set some options unique to CS7 that forces a 2GB limit? I have trouble believing CS4 or CS7 would be worried about installed physical RAM. I would think it just asks for memory from the OS and, if the OS has it to give, it gives it. Sorry, best I can offer.
My System SpecsSystem Spec
20 Nov 2009   #3
logicearth

Windows 10 Pro (x64)
 
 

Photoshop 7 is a 32bit application it cannot make use of more then 2-3 GB or memory.
My System SpecsSystem Spec
.

20 Nov 2009   #4
pcysmith

windows 7 home premium SP1 x64
 
 

Quote   Quote: Originally Posted by logicearth View Post
Photoshop 7 is a 32bit application it cannot make use of more then 2-3 GB or memory.
I know but that's the whole point of my agony: It did make use of it for 3 weeks. So there has to be a switch some where in the registry or the bios that let it happen and that some how got flipped off. I have searched the registry for anything to do with memory but didn't see anything thst sounded familiar. There are some items in the bios that can be changed with memory management turned off of auto. Does that sound promising? Also, shouldn't a 32bit app see at least 4GBs on a 64bit system? I would be happy with that but I can't get it going.

I'm just a little old cookey-baking grandmother who happens to be a photo shop addict and I can use any help at all to get PS7 moving again. There are those who will think I should stick with CS4 but I just don't like it as well and only use it for a few things I can't do with 7.

Thanks for taking the time to reply.
My System SpecsSystem Spec
20 Nov 2009   #5
logicearth

Windows 10 Pro (x64)
 
 

Open an elevated command prompt, Start > "cmd" hold CTRL+SHIFT then ENTER. try the following command.
Code:
bcdedit /set {current} increaseuserva 3072
Then restart. This will not make PS7 see all of your RAM because it cannot. But it will increase the virtual address space (supposedly). I do not promise this will do anything...
My System SpecsSystem Spec
20 Nov 2009   #6
pcysmith

windows 7 home premium SP1 x64
 
 

I tried that but it didn't work.
My System SpecsSystem Spec
21 Nov 2009   #7
OpSysWiz

Win 7 Ultimate x64
 
 

Control Panel > System and Security > System and show us the displayed panel, should look something like this:

My System SpecsSystem Spec
21 Nov 2009   #8
pcysmith

windows 7 home premium SP1 x64
 
 

Here you go.


Attached Thumbnails
Need dsome help with RAM-system1.jpg  
My System SpecsSystem Spec
22 Nov 2009   #9
OpSysWiz

Win 7 Ultimate x64
 
 

Your OS sees 8GB. Must be a limitation of CS7 or you've accidently set an option that limits useable memory. Search the user's guide.
My System SpecsSystem Spec
Reply

 Need dsome help with RAM




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:48.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App