Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Browsers, windows and image issues.

08 Jul 2017   #1
steveeyes

windows 7
 
 
Browsers, windows and image issues.

I guess it is time to throw my hands up and scream Uncle. I hate to bore you with the details but without the details you won't have the road map to help me, if you can.

I use Fiverr (freelance site). On Fiverr you can add a demo video and they have the feature that allows you to choose your video thumbnail image. Easy enough to do, watch video, pause, press the "submit preview button".

I tried updating the video thumbnail for two demo videos I have on Fiverr.

I have 3 browsers. Chrome, Pale Moon, Firefox. When I try to view my videos in Fiverr I still see the the old video thumbnail using Firefox. However, when I ask my friends what video thumbnail they see with firefox, they see the updated one...

In Chrome it shows one updated and the other one not -- my friends see both updates in Chrome

Pale Moon shows them both updated so I didn't need to ask my friends what they saw. Besides, not sure I have any friends who use Pale Moon.

To add insult to injury, when I try to add a URL shortcut on my desktop with Firefox, it shows a blank (all white) icon. The shortcut still works when I click them.

SO WHAT DID I DO?


1. Cleared cache and cookies a thousand times

2. Did the reset (refresh) thing in Firefox and Chrome a thousand times

3. Unintsalled and reinstalled firefox and chrome. Even did a clean install.

4. Changed my Firefox profile

5. Reinstalled windows 7 thinking that the problem may be with windows -- it still could be since I did a Repair Reinstall which usually copies and expands your current settings during install.

6. Did the rebuild thing with Iconcache.db several times

7. Read and tried other things from the net but nothing worked.

So not sure if the problem I'm having lies with my browsers or windows 7. However, Pale Moon browser seems to display things correctly. After a full two days of trying to figure out how to fix this problem, I'm starting to see double and maybe I'm missing the obvious. Why my friends see the updated Video Thumbnails in firefox and chrome and I don't bugs me.

So the questions are: is the browser the problem? is windows the problem? or both?

Any thoughts, or suggestions would be appreciated.

Oh...I should mention that I did contact Fiverr Support but they see the updated thumbnails as well. I wish I could say the problem is with Fiverr but when Support and my friends see the updated thumbnails and I don't, I don't think the problem lies with Fiverr but with me and my crazy computer or browsers.


My System SpecsSystem Spec
.
09 Jul 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Steve,
Only things i can think of
Your AV and Firewall settings are different for PaleMoon as opposed to FF/Chrome.

and if your running any optomiser/cleaner program same applies.

Roy
My System SpecsSystem Spec
Reply

 Browsers, windows and image issues.




Thread Tools




Similar help and support threads
Thread Forum
New to this site and have issues with Windows7 browsers
Hey folks. Just joined your website. Looks like a nice place. I hope to visit here often. :D I'm by no means a computer expert. I know the basics and have learned a lot from just asking questions and reading up on certain topics. However, I've got a couple problems that I'm unable to...
Browsers & Mail
Strange speed issues with all browsers.
For the last few days every time that I try to load a webpage/site it has become painfully slow to actually display the webpage and sometimes it is enough to cause a timeout. I am currently on a 20Mbit line, But numerous test with speedtest.net are only showing me at 1.9 Mb/sec at best which is...
Network & Sharing
Having issues with all web browsers. Window disappears to the right.
It's exactly as the topic says. I use mostly Mozilla or Chrome, and with either I click it to start the browser, and the window disappears completely to the right of my screen. The only time I can see it is when it zooms to minimize, otherwise it is completely out of sight. I have tried to...
Browsers & Mail
Windows 7 Downloading Issues Via IE & Firefox Browsers
I went through 14 pages of results for ‘Downloading Failure’ and was unable to find anything relevant to my issue. If I have missed something previously posted I apologize for the redundancy. I also read MANY Google results for the same search without finding any solution. Some months...
Browsers & Mail
All Browsers having issues Uploading Files?
I was uploading a picture to Facebook when my Firefox crashed. I tried Chrome, IE, Dragon, all the same thing. So, I was due to factory reset anyway since I do it every 4 months. Once that was done, no problems, install the Post-SP1 updates, and the problem starts again. I thought it was just...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:19.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App