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Windows 7: Cannot figure out how to fix sfc scan results

02 Aug 2017   #1
plugs1957

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Cannot figure out how to fix sfc scan results

I really hope someone can help me. I have weird results in SFC /scan now related to mozilla.browser and webm MOF files. I have removed both KB3022345 and KB3068708 as per suggestions in this forum. But I still get errors. Would appreciate any help. I am attaching the scfdetails.txt that I ran using very useful instructions that sift out the[SR] entries from the CBS.log




Attached Files
File Type: txt sfcdetails.txt (158.9 KB, 5 views)
My System SpecsSystem Spec
.
03 Aug 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome plugs mate first up please follow this
SYSTEM SPECS
Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs
or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you don’t know what one is working with for example a diesel or petrol engine.
(pretyped to save time)

Now there seems to be a fair but going on in that sfc and it is often best to run sfc in safe mode for three consecutive scans and I think it would be a good time to run a chkdsk too

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f switch and if this does not makeany improvement then just run this switch instead /r in the commandline as per Option2

Runthese in safe mode and the sfc often best run for two to three runs –you can leave out the /r switch in ckdsk if you feel it not necessary

I would also be inclined to run these also if you haven't already





http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADWdownload from bleeping computer delete any rubbish found with themalware scans

(NBIf you are running Kaspersky as the main AV then it might needdisabling it when trying ADW because it does not like it at times)

But do the scans first.


My System SpecsSystem Spec
03 Aug 2017   #3
plugs1957

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the advice and guidance so :
  1. Chdsk /F of c drive showed no errors
  2. Ran all the programs you suggested. Found PUP but nothing nasty. Saw nothing unexepected
  3. Ran SFC three times in Safe mode still the same errors and I attach the log for reference.

So looking at the SFC it now seems this is the only error I have. And no clue what to do with it.

2017-08-03 19:15:00, Info CSI 0000038e [SR] Cannot repair member file [l:30{15}]"mozilla.browser" of NetFx-ASPNET_REGBROWSER_FILES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing


Attached Files
File Type: txt sfcdetails.txt (53.0 KB, 0 views)
File Type: txt AdwCleaner[C0].txt (6.0 KB, 0 views)
File Type: txt AdwCleaner[S0].txt (6.7 KB, 0 views)
File Type: txt SuperAntiSpyware Log.txt (32.2 KB, 0 views)
File Type: txt malwarebytes log.txt (5.9 KB, 0 views)
My System SpecsSystem Spec
.

03 Aug 2017   #4
plugs1957

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Also updated System Specs using SystemInfo tool as requested
My System SpecsSystem Spec
03 Aug 2017   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Plugs,

If your system and Firefox are not experiencing problems, then you can safely ignore it

Not worth worrying about unless your a program Developer - part of Netframework
you could run the repair tool
Download Microsoft .NET Framework Repair Tool from Official Microsoft Download Center

Roy
My System SpecsSystem Spec
03 Aug 2017   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep mate that's the easy stuff out of the way so go with what Roy has advised.
My System SpecsSystem Spec
03 Aug 2017   #7
plugs1957

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi everyone, was going to update . I am a developer . Have uninstalled all .net and ASP.net all .net sdk . And I still get the error . I appreciate all comments but I am concerned as in my company as an IT consultant developer having this sort of issue that could maybe be some corruption , distributing any sw I develop could be an issue. So really need to fix this. Just as an extra bit of info I also seem to have some USB issues with a very flaky setup, lockups during reboot etc. I wonder if it time to use DSIM or repair install. Any thoughts ?
My System SpecsSystem Spec
03 Aug 2017   #8
plugs1957

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

btw have used registry editor and there is no ref to mozilla.browser
My System SpecsSystem Spec
04 Aug 2017   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm that s odd you have looked in both LOCAL_MACHINE and CURRENT_USER see my pic I have this in both ref Software entries


Attached Thumbnails
Cannot figure out how to fix sfc scan results-ff-1.png  
My System SpecsSystem Spec
04 Aug 2017   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Plugs,

OH you had to be a developer
First please update ALL programs associated with your deveoloper requirements
(Visual C++, Netframework, Java, and any others)

Now im gonna need a few more details please.

Run SURT kb947821


REBOOT


then run this
http://www.sysnative.com/niemiro/apps/SFCFix.exe

copy/paste the logs for both please.


Roy
My System SpecsSystem Spec
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 Cannot figure out how to fix sfc scan results




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