New
#1
Problem with desktop icons / unable to delete "thumbs.db" files
All pdf and Microsoft Office files on my laptop are shown with a generic Windows thumbnail instead of the Adobe, Word or Excel thumbnail.
From what I've read, I want to delete the "thumbcache.db" files and I found them but Windows won't allow me to delete them. It keeps saying they are in use. I tried using Disk Cleanup but they're still there.
I read that changing my folder options to "always show icons, never thumbnails" would enable me to delete the thumbchache files but that didn't help.
I read that turning off the caching of thumbnail pictures in the Local Group Policy Editor would enable me to delete the thumbcache files but that didn't help either.
I have read that I should try "CCleaner" but their website wants me to create a login, sign up for a trial of their cloud product, etc. I just wanted to download the free version but couldn't figure out how.
I'm not sophisticated at all when it comes to trouble shooting and I'm feeling so frustrated. I've never seen this problem on any other computer I've ever had.
I'd be very grateful for a solution!