High CPU while doing nothing. How to diagnose and fix?

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  1. Posts : 469
    Win 7 Pro 64-bit
       #1

    High CPU while doing nothing. How to diagnose and fix?


    I love my Windows 7 and it used to love me. But in the last few weeks, amongst the normal life changes of upgrades, installs, uninstalls, etc. etc. My Windows 7 now burns CPU frantically whilst doing "nothing".

    The primary use of the CPU is the System task (PID 4) "NT Kernel & System" running at around 29% CPU utilization (or utilisation when I am in the UK.)

    There is some high activity on MSMpEng.Exe (Antimalware Service Executable) 20% but no viruses have ever been found, I run MSE all the time.

    Suggestions?
      My Computer


  2. Posts : 2,047
    Windows 7 Home Premium 64-BIT
       #2

    It's probably doing it's scheduled scan. Have you ever set a schedule?
      My Computer


  3. Posts : 7,351
    Windows 7 HP 64
       #3

    Have seen this problem quite often. It was Win update endless scanning.
    - Try to set WU service to manual (%windir%\system32\services.msc) and never check on windows update.
    - Reboot
    - Open WU and manually search for updates. If it searches forever, you have to fix WU.
      My Computers


  4. Posts : 469
    Win 7 Pro 64-bit
    Thread Starter
       #4

    RoasterMen said:
    It's probably doing it's scheduled scan. Have you ever set a schedule?
    Not a scan. Scans not running. Have also walked the list of scheduled "updates". Not applicable. None running. When they do, little/no impact (manual start.)
      My Computer


  5. Posts : 469
    Win 7 Pro 64-bit
    Thread Starter
       #5

    Megahertz07 said:
    Have seen this problem quite often. It was Win update endless scanning.
    - Try to set WU service to manual (%windir%\system32\services.msc) and never check on windows update.
    - Reboot
    - Open WU and manually search for updates. If it searches forever, you have to fix WU.
    Testing....

    Update: So, that did not seem to change anything, but gave me the idea to start turning off various services. Looks like "Adobe Acrobat Update Service" may be the culprit. Setting to manual DID make a difference. Will test a while to make sure.
    Last edited by soho1; 12 Nov 2017 at 22:49.
      My Computer


  6. Posts : 469
    Win 7 Pro 64-bit
    Thread Starter
       #6

    net stop "AdobeARMservice"
    sc config "AdobeARMservice" start= demand

    all is quiet.
    Attached Thumbnails Attached Thumbnails High CPU while doing nothing. How to diagnose and fix?-adobe-arm-gone-wild.png  
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    Your kind of problem happens when their are many not needed programs that start with a boot. Keeping msconfig Startup/Non Microsoft Services neat and tidy should help.
    Unchecking things not need at boot will help.
    Any program that checks for updates or scans at boot, in my opinion are not needed.
    Nothing on my computer automatically does such things.
    I manually update and or scan my computers when I choose to.

    Jack
      My Computer


  8. Posts : 7,351
    Windows 7 HP 64
       #8

    Layback Bear said:
    Your kind of problem happens when their are many not needed programs that start with a boot. Keeping msconfig Startup/Non Microsoft Services neat and tidy should help.
    Unchecking things not need at boot will help.
    Any program that checks for updates or scans at boot, in my opinion are not needed.
    Nothing on my computer automatically does such things.
    I manually update and or scan my computers when I choose to.

    Jack


    So do I.
      My Computers


  9. Posts : 469
    Win 7 Pro 64-bit
    Thread Starter
       #9

    Megahertz07 said:


    So do I.
    Yes, so do I. That kind of problem CAN occur that way, but in my case it was all ADOBE.

    Turning off Adobe ARM was the solution and has proven itself since I tried this fix. Since, turning off ARM, I run a negligible cpu (single digit %) with Chrome using the most.
      My Computer


  10. Posts : 469
    Win 7 Pro 64-bit
    Thread Starter
       #10

    Solution for future readers:
    soho1 said:
    net stop "AdobeARMservice"
    sc config "AdobeARMservice" start= demand
      My Computer


 
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