utilman.exe corrupt - how to replace or fix?


  1. Posts : 112
    W7 Home Premium x86 SP1 Build 7601
       #1

    utilman.exe corrupt - how to replace or fix?


    sfc scannow says utilman.exe is corrupted but can't fix it. I have the original installation discs but these haven't helped either. I've also run a third party program called sfcfix which apparently can sometimes fix issues that sfc scannow can't, but it too was unable to fix utilman, even when it requested me to insert the installation discs to presumably try and find the original.

    Can anyone suggest how I can resolve this issue? I've tried to find where I can download a safe utilman.exe but so far no good. Here's the sfcfix report:

    Code:
    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-02-10 16:26:36.279
    Microsoft Windows 7 Service Pack 1 - x86
    Not using a script file.
    
    AutoAnalysis::
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\desktop.ini
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\win7_scenic-demoshort_raw.wtv
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805\Kalimba.mp3
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805\desktop.ini
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805\Maid with the Flaxen Hair.mp3
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805\Sleep Away.mp3
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\Koala.jpg
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\Jellyfish.jpg
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\desktop.ini
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\Desert.jpg
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\Lighthouse.jpg
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\Tulips.jpg
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\Chrysanthemum.jpg
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\Hydrangeas.jpg
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188\Penguins.jpg
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-utilman_31bf3856ad364e35_6.1.7600.16385_none_028006129290e443\Utilman.exe
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_f583837f77a63ec7\desktop.ini
    CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_f583837f77a63ec7\Wildlife.wmv
    
    
    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
       CBS & SFC total detected corruption count:     18
       CBS & SFC total unimportant corruption count:  0
       CBS & SFC total fixed corruption count:        0
       SURT total detected corruption count:          0
       SURT total unimportant corruption count:       0
       SURT total fixed corruption count:             0
    Last edited by edassange; 12 Feb 2018 at 17:49.
      My Computer


  2. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Ed,

    Shoot over to the Sysnative forum, where you got the SFCfix tool from, they can provide you with a download zip which you will need to drag into SFCfix and then rerun it.
    Full instructions provided.

    However before you do so please run KB947821,(SURT), it may fix some of them
    MAKE SURE YOU DOWNLOAD THE X86 version- added link
    Download System Update Readiness Tool for Windows 7 (KB947821) [October 2014] from Official Microsoft Download Center

    rerun SFCfix
    provide them with both the Checksur log(SURT) and a >>revised<< SFCfix log

    The corrupt files, winsxs, are part of the Windows Update process and they have a vast library.

    Note they tend to be very busy - be patient
    and you have other corruptions apart from Utilman

    Roy
    Last edited by torchwood; 11 Feb 2018 at 20:40.
      My Computer


  3. Posts : 112
    W7 Home Premium x86 SP1 Build 7601
    Thread Starter
       #3

    Thanks a lot Roy. Sysnative were brilliant (and quick) and everything is now sorted, so thread solved here too.
      My Computer


 

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