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Windows 7: Computer won't shut down

18 Mar 2018   #1
edassange

W7 Home Premium x86 SP1 Build 7601
 
 
Computer won't shut down

When I try to shut down the screen just continues to say shutting down but nothing happens. Trying to put it to sleep is no more successful. The screen just goes dark but it doesn't go to sleep. Any help really appreciated.


My System SpecsSystem Spec
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18 Mar 2018   #2
Megahertz07

Windows 7 HP 64
 
 

The basic fist.

- Schedule a disk check (chkdsk c: /f)

- Do a system file check (sfc /scannow)
My System SpecsSystem Spec
19 Mar 2018   #3
townsbg

Windows 7 pro 64-bit
 
 

My System SpecsSystem Spec
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19 Mar 2018   #4
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

Thanks a lot for the help everyone.

System file check is fine, and the short disk check was fine. I think the problem is a Realtek card reader driver. I had an SD card inserted for a couple of days and I'd forgotten about it. That and USB drives are never detected properly. Anyway I've removed the card. Doesn't solve the driver problem but now I can shut down properly.
My System SpecsSystem Spec
19 Mar 2018   #5
Megahertz07

Windows 7 HP 64
 
 

Open device manager to see if there is any yellow alerts of missing drivers.
My System SpecsSystem Spec
19 Mar 2018   #6
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

No alerts. The driver I have for Realtek USB 2.0 card reader is 6.0.6000.20131. No idea if this is the best one but it sure doesn't seem like it.
My System SpecsSystem Spec
21 Mar 2018   #7
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi edassange,

Have a look here:

Realtek

I hope this helps!
My System SpecsSystem Spec
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 Computer won't shut down




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