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Boot Loop - Unable to startup - System Repair
New to the forum, thanks for having me.
I'm currently unable to get my Toshiba Satellite to start up. I tried to reboot last week, and it went into the endless boot loop. I swapped the drive to an external drive, the drive is visible but no files can be accessed.
I bought the NeoSmart Technologies Startup Repair disc. It did not work, but the partition manager said that the NTFSprogs are missing. Also, The machine used to be dual boot so it has the 100MB partition, a 4.5GB Linux Partition, and a 460GB partition. I contacted NeoSmart support, and they sent me a new install ISO and said to do a install, but not to format to preserve the files. I've tried to send follow up questions, but They have not responded with additional information.
Right now, its running startup repair for the second time. the first time took 130 hours with no results. I've tried to read up as much as I can, but I don't know which rabbit hole to go down. The files are important, the computer is not.
Should I stop the startup repair and go ahead with the install? Would it fix the boot files? I also read that I could boot to Linux and access the files? Also, Ive read that I can use linux to repair the NTFS prog?
Thank you
Last edited by DerrickWS; 11 Apr 2018 at 13:18.