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#1
Can't close a frozen windows explorer in Windows 7
I'm running 7 on a Dell desktop which has worked very well for 5 years. All this started because I had made a video on a video camera and put the S-drive in my desktop to view it, something I have done many times before although not recently. I opened up the drive and saw the files but as I tried to open them, explorer froze. This has caused me to turn the computer off and reboot twice--the problem makes the taskbar disappear. I have used task manager to try to shut down explorer, and I get the prompt asking me if I want to shut it down and click yes, but it won't shut down. Oddly, although my taskpar is gone, replaced by a gray linoleum pattern at the bottom of my screen, google chrome is working just fine as I type this.
I will turn the computer off again now and pull the drive out manually when it's off. I don't have to work with this video. But I do want to solve this problem, obviously.
KaiserD2