Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't close a frozen windows explorer in Windows 7

1 Week Ago   #1
KaiserD2

Windows 7 Home
 
 
Can't close a frozen windows explorer in Windows 7

I'm running 7 on a Dell desktop which has worked very well for 5 years. All this started because I had made a video on a video camera and put the S-drive in my desktop to view it, something I have done many times before although not recently. I opened up the drive and saw the files but as I tried to open them, explorer froze. This has caused me to turn the computer off and reboot twice--the problem makes the taskbar disappear. I have used task manager to try to shut down explorer, and I get the prompt asking me if I want to shut it down and click yes, but it won't shut down. Oddly, although my taskpar is gone, replaced by a gray linoleum pattern at the bottom of my screen, google chrome is working just fine as I type this.

I will turn the computer off again now and pull the drive out manually when it's off. I don't have to work with this video. But I do want to solve this problem, obviously.

KaiserD2


My System SpecsSystem Spec
.
1 Week Ago   #2
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi KaiserD2,

Download and run MalwareBytes [FREE] and do a full scan => MalwareBytes.
Have you got any Restore Points that you could try?

I hope this helps!
My System SpecsSystem Spec
1 Week Ago   #3
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello KaiserD2

In case @Paul Black suggestion did not work for you, you could try the following.

When the Taskbar disappears,
Press Windows Key + R
In the Open box, type explorer.exe <Enter>
See if that re-gains control of the Taskbar. It might help diagnose the situation a bit further, and also prevent needing to re-start the computer.
My System SpecsSystem Spec
.

1 Week Ago   #4
KaiserD2

Windows 7 Home
 
 

Thanks for the help. There's no need to rerun this experiment at the moment. It looks like it has something to do with the SanDisk or its drive, though. The disk works perfectly well within the video camera for playback, but as I said, i couldn't open the videos successfully. One did open in DIVX but it played much too rapidly, like a Chipmunk song. Weird.
My System SpecsSystem Spec
1 Week Ago   #5
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi KaiserD2,

Quote   Quote: Originally Posted by KaiserD2 View Post
One did open in DIVX but it played much too rapidly, like a Chipmunk song. Weird.
VLC [FREE] is very good. It plays pretty much anything you through at it => VLC Download.

I hope this helps!
My System SpecsSystem Spec
Reply

 Can't close a frozen windows explorer in Windows 7




Thread Tools




Similar help and support threads
Thread Forum
taskbar frozen, killing explorer.exe not working
On my Dell Optiplex 780, my taskbar is completely frozen. I cannot click on any icons on it or do anything with it. I killed the explorer.exe process but the taskbar did not go away like it usually does when one kills explorer.exe. in fact, my entire desktop along with icons and any window are all...
General Discussion
Windows Explorer window & some Control Panel windows will not close
Hello to all: This problem just started a few days ago on my Windows 7 Professional 32bit system. When I open a Windows Explorer window and some Control Panel windows all is good. Problem is that when I try to close the window by pressing the top right window close button or if I right click...
Performance & Maintenance
Folder Icons are broken in Windows 7 Explorer – I think I am close
The Folder Icons on my daughter’s laptop are broken in Windows Explorer. She’s running: Dell Laptop, Windows 7 Pro 64bit We moved her from an old Alienware Laptop so we don’t have a restore point Here’s what I did…I’ve almost got it, but need a last bit of help 1)Ran sfc scan on her...
Customization
How can I close this Windows Explorer Pane?
I have an issue about Windows Explorer in Windows 7 Home Premium I have use this OS for a long time but then Suddenly, this pane comes up and I cant close it. Can someone Help me? Here's the image of that Pane :
General Discussion
Explorer is frozen or very slow, virus scans show nothing
Opening any program is either extremely slow or will crash the computer, but if it works then it works fine any other time you open it. Until the PC goes into sleep mode or is rebooted the problem is non-existent. no error messages are displayed and apparently, its not shown on the task manager's...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:41.
Twitter Facebook Google+