The Windows Experience Index for your system could not be completed

The Windows Experience Index for your system could not be completed

New build; first time I have ever come across this.

Any idea where to look? Is there a service that isn't running (not sure I disabled anything I should not have)?

Should I post my specs?

Click here for Windows Help

As usual, nothing there of any value.

Couldn't find anything on the internet, nor this forum.

Thanks in advance.

Hi riffwraith,

Thats only an info page, however if you want to check further run these 2
sfc/scannow- from an elevated command mode
KB947821 - this could take a while

Roy

Thanks guys.

Bongo - reset as per those instructions, did not help.

sfc/scannow revealed no integrity violations, and I cant run the KB patch:

googled the error, and it appears as tho it will not run with Update turned off.

I turned the update service on, and ran the kb again, and was told that there were no updates.

I tried the rating again with the update service on, but still the same.

At a loss.

Not sure if this matters or not.... does this affect OS performance, or application performance at all?

Thanks again.

Hi Riffwraith,

interesting error code.

There are 2 ways of stopping WU, either thru the main windows update panel, or by dissabling certain local services. I suspect the latter in your case, dissabled NOT Off, can you confirm
BlackVipers site has a listing of the Services and settings have a look
(check WMI service)

you could follow this tutorial, it provides a great deal of info, ignore the title
Blue Screen of Death (BSOD) Posting Instructions

I'll look it over
Roy

Bongo said:

Go to the following folder: C:\Windows\Performance\WinSat\DataStore in the DataStore folder, select all of the .xml files...

Did that already as per the instructions above. Nada.

Torch - I am sorry, but I do not know what WU is, and I don't see the BSOD link being helpful. Will check BV's site.

Does this affect OS performance, or application performance at all?

Thanks again.

Hi riffwraith,

WU = windows updates,

The BSOD info pulls a lot of info together including event logs

The index report is just that, at the moment its just not completing??

As far as i know it does NOT affect anything else.


certainly nothing to do with the update failure, thats why i wanted the BSOD details
if you dont want to run BSOD - how many updates on your system.

Roy