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Windows 7: Computer Slows then Freezes, Have to Restart

02 Jan 2019   #1
thinkbig

Windows 7
 
 
Computer Slows then Freezes, Have to Restart

Hi,

I have a windows 7 desktop Dell Inspiron that slows
down gradually then freezes up.

If I restart, everything is fine for a while, then it happens
again.

I've tried to use windows update, it will not update.

I've run several virus programs, malwarebytes, Microsoft Security Essentials (Installed),
AdAware, SpyBot and a few others.

I've done several disk checks (takes a good 3 hours at least) and it usually runs better
after but the issue keeps returning. I've been living with it for a while fixing it on my
ow but it's time to get some assistance.

I've been reading the tutorials but there is so much info I'm not sure where to start??

I could really use some direction to get this PC working again!!

Thank you.

I also generated a "System Performance Report" as in the tutorial but don't understand what it is telling me. Would it be helpful to post it?


My System SpecsSystem Spec
.
03 Jan 2019   #2
cyrilhubert

Windows 7 Home Premium 64bit
 
 

It has been a long time. I am back.
Welcome to the world of malware. Your anti malware is good but the malware is even better.Oops! I should not be saying this but hackers are reading everywhere.

The malware has made a partition in your boot sector. No use of trying to find it.Plain time waster. I get hit by this kind of stuff many times. So I am rather an "expert" in this kind of stuff.However,I cannot help you in getting rid of it!

Things to notice for you.:
1.Access to WWW. Speed slowing down or remaining the same?
2.Uploading stuff when you are idling?
I mean when you are doing nothing on the browser (not uploading or downloading or reading webpages). Is the browser showing that you are uploading something/data?
3.Downloading stuff when you are idling?
I mean when you are doing nothing on the browser (not downloading or reading webpages). Is the browser showing that you are downloading something/data at the back?

I will point you to webpages or forums that can help you.Pls do not post your "System Performance Report" as in the tutorial until someone else can help you. You are opening yourself to attacks.

Start planning to save and backup the data that you have downloaded from the WWW.Pls note that the data and backup you r saving is infected too.
I will tell you what to do next in the next reply.
My System SpecsSystem Spec
03 Jan 2019   #3
F22 Simpilot

Windows 7 Ultimate x64
 
 

How old is the hard drive?

Check SMART and run a disk check with HDTune. HD Tune website
My System SpecsSystem Spec
.

03 Jan 2019   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

If your system specs are correct - IE10 - and you mentioned you cant update
Got a sneaky feeling WindowsUpdate is running and running and running oops i've run out of space

When was your last update installed???


Roy
My System SpecsSystem Spec
04 Jan 2019   #5
Megahertz07

Windows 7 HP 64
 
 

How much free disk space you have under C:?
Did you cleaned your disk (temp files and other trash files)?

Please open disk manager (C:\Windows\System32\diskmgmt.msc), expand the window and all columns (so we can read them) and with the snipping tool take a snapshot of whole window.
Post it here as an attachment. Use the paper clip on the answer box, browse to the file image - upload.
My System SpecsSystem Spec
04 Jan 2019   #6
thinkbig

Windows 7
 
 

Hi All,

Thank you so much for responding.

I am unexpectedly away and will be back next week.

I will get back to this thread as soon as I return.

Thanks again!!
My System SpecsSystem Spec
16 Jan 2019   #7
thinkbig

Windows 7
 
 

Hi,

I am back and am ready to fix this.

I've used CCleaner and Cleanup so I believe I have cleaned the temp and trash.

I've attached the diskmgmt.msc file.


Attached Thumbnails
Computer Slows then Freezes, Have to Restart-w7disk.jpg  
My System SpecsSystem Spec
16 Jan 2019   #8
thinkbig

Windows 7
 
 

When I open task manager I notice that "System Idle Process" is in the high 90's, 97 - 99. Don't know what that means??
My System SpecsSystem Spec
16 Jan 2019   #9
thinkbig

Windows 7
 
 

Here is a screenshot of windows update. Under Last Update it says: Never.

Last time I tried to update (last week when I posted this) it was a number I think around 580 something or 980 something days??
It didn't say never.


Attached Thumbnails
Computer Slows then Freezes, Have to Restart-update.jpg  
My System SpecsSystem Spec
16 Jan 2019   #10
thinkbig

Windows 7
 
 

I do have IE 10 on here but I never use it. I use Chrome for everything.
My System SpecsSystem Spec
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 Computer Slows then Freezes, Have to Restart




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