Computer Slows then Freezes, Have to Restart

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  1. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
       #1

    Computer Slows then Freezes, Have to Restart


    Hi,

    I have a windows 7 desktop Dell Inspiron that slows
    down gradually then freezes up.

    If I restart, everything is fine for a while, then it happens
    again.

    I've tried to use windows update, it will not update.

    I've run several virus programs, malwarebytes, Microsoft Security Essentials (Installed),
    AdAware, SpyBot and a few others.

    I've done several disk checks (takes a good 3 hours at least) and it usually runs better
    after but the issue keeps returning. I've been living with it for a while fixing it on my
    ow but it's time to get some assistance.

    I've been reading the tutorials but there is so much info I'm not sure where to start??

    I could really use some direction to get this PC working again!!

    Thank you.

    I also generated a "System Performance Report" as in the tutorial but don't understand what it is telling me. Would it be helpful to post it?
      My Computer


  2. Posts : 175
    Windows 7 Home Premium 64bit
       #2

    It has been a long time. I am back.
    Welcome to the world of malware. Your anti malware is good but the malware is even better.Oops! I should not be saying this but hackers are reading everywhere.

    The malware has made a partition in your boot sector. No use of trying to find it.Plain time waster. I get hit by this kind of stuff many times. So I am rather an "expert" in this kind of stuff.However,I cannot help you in getting rid of it!

    Things to notice for you.:
    1.Access to WWW. Speed slowing down or remaining the same?
    2.Uploading stuff when you are idling?
    I mean when you are doing nothing on the browser (not uploading or downloading or reading webpages). Is the browser showing that you are uploading something/data?
    3.Downloading stuff when you are idling?
    I mean when you are doing nothing on the browser (not downloading or reading webpages). Is the browser showing that you are downloading something/data at the back?

    I will point you to webpages or forums that can help you.Pls do not post your "System Performance Report" as in the tutorial until someone else can help you. You are opening yourself to attacks.

    Start planning to save and backup the data that you have downloaded from the WWW.Pls note that the data and backup you r saving is infected too.
    I will tell you what to do next in the next reply.
      My Computer


  3. Posts : 0
    Windows 7 Ultimate x64
       #3

    How old is the hard drive?

    Check SMART and run a disk check with HDTune. HD Tune website
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi

    If your system specs are correct - IE10 - and you mentioned you cant update
    Got a sneaky feeling WindowsUpdate is running and running and running oops i've run out of space

    When was your last update installed???


    Roy
      My Computer


  5. Posts : 7,351
    Windows 7 HP 64
       #5

    How much free disk space you have under C:?
    Did you cleaned your disk (temp files and other trash files)?

    Please open disk manager (C:\Windows\System32\diskmgmt.msc), expand the window and all columns (so we can read them) and with the snipping tool take a snapshot of whole window.
    Post it here as an attachment. Use the paper clip on the answer box, browse to the file image - upload.
      My Computers


  6. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #6

    Hi All,

    Thank you so much for responding.

    I am unexpectedly away and will be back next week.

    I will get back to this thread as soon as I return.

    Thanks again!!
      My Computer


  7. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #7

    Hi,

    I am back and am ready to fix this.

    I've used CCleaner and Cleanup so I believe I have cleaned the temp and trash.

    I've attached the diskmgmt.msc file.
    Attached Thumbnails Attached Thumbnails Computer Slows then Freezes, Have to Restart-w7disk.jpg  
      My Computer


  8. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #8

    When I open task manager I notice that "System Idle Process" is in the high 90's, 97 - 99. Don't know what that means??
      My Computer


  9. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #9

    Here is a screenshot of windows update. Under Last Update it says: Never.

    Last time I tried to update (last week when I posted this) it was a number I think around 580 something or 980 something days??
    It didn't say never.
    Attached Thumbnails Attached Thumbnails Computer Slows then Freezes, Have to Restart-update.jpg  
    Last edited by thinkbig; 16 Jan 2019 at 01:22. Reason: attachment didn't upload
      My Computer


  10. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #10

    I do have IE 10 on here but I never use it. I use Chrome for everything.
      My Computer


 
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