DISM error 3 when trying to run a SCANHEALTH

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  1. Posts : 16
    windows 7 home premium 64bit
       #1

    DISM error 3 when trying to run a SCANHEALTH


    Hello to all! Windows 7 user here. Not the best with computers but have some basic knowledge. I was using the DISM feature just fine for a while and when I went to use it recently to perform Dism /Online /Cleanup-Image /ScanHealth I got the dreaded error 3: The directory C: windows does not appear to be a valid windows directory. Please ensure that the /Windir option that is specified is valid.

    So, by any chance can any of my brilliant friends here let me know what happened or where things went wrong? The only change I made to the computer was downloading a couple windows updates but I restored my computer to a time before those updates were installed..and I still have the problem. I also tried reinstalling the system update readiness tool in case it may have been corrupted and still have the error.

    Thank you so much for taking the time to help me because it's driving me insane and it seems as if the web is just a big runaround on this issue. Hopefully with some expert advice we can get this fixed
      My Computer


  2. Posts : 565
    Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
       #2

    Hi thumpergirl,
    I am not brilliant at all but can suggest some things that won't harm at least. Still i would advise to make a system image because when the things are wrong, even good steps may end badly!
    ( I am just following this thread but as it is applicable to win 8 & not win 7, I am exploring how it would be applicable to win 7. DISM - Fixing Component Store Corruption in Windows 8 | Windows 8 Help Forums )

    1. Run sfc /scannow command & if it reports any problems, Do it for 7 times one after other. What happens ?

    2. If the problem is not solved, Install System Update Readiness Tool. Then run sfc /scannow for 7 times one after other.

    3. You may want to explore DISM++ after installing System Update Readiness Tool! Dism++ | New Windows Utility

    let me know.

    Thanks & Regards. ...

    Update : Websites are saying DISM commands are not supported on Win 7. Why are you saying that ??
    Last edited by Vineet Garg; 23 Mar 2019 at 07:31.
      My Computer


  3. Posts : 7,126
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    Hi

    You sure it wasnt error 37.

    DISM was introduced during the development of w7, but was not fully implemented on standard Retail W7 versions, it was however for Server versions.

    DISM++ is NOT a Microsoft produced feature, DISM is


    The Scan/Restore health options are NOT supported for mere mortals like us.

    As Vineet said use SFC and SURT


    Roy
      My Computer


  4. Posts : 16
    windows 7 home premium 64bit
    Thread Starter
       #4

    Good morning and thank you kindly for the reply. I have ran the Sfc scannow several times prior to posting the thread and all comes back fine. I have indeed used the DISM in the past on this computer, it fixed errors and the scan health works on my windows 7 ..I'm positive it's error 3 ..and the last time I ran the scan health my results were this,
    Summary:
    Seconds executed: 2146
    Found 106 errors
    Fixed 98 errors
    CSI Catalog Missing Total count: 8
    Fixed: CSI Catalog Missing. Total count: 8
    CSI C Mark Deployment Not Marked Total count: 8
    CSI F Mark Bad Type Total count: 90
    Fixed: CSI F Mark Bad Type. Total count: 90

    DISM and SURT are the same KB after all. Just wondering why it decided to stop working. Appreciate your comments though, My problem continues, a saga
      My Computer


  5. Posts : 2,798
    Windows 7 x64, Vista x64, 8.1 smartphone
       #5

    Hi Vineet
    Vineet Garg said:

    Update : Websites are saying DISM commands are not supported on Win 7. Why are you saying that ??
    SURT was introduced on Windows Vista and 7 OSes as an optional extra. DISM became a feature of Windows 8 and 10 OSes. SURT did not include all the command-line options found in DISM, therefore many DISM commands are not available on Windows 7. SURT is not the full product that DISM has become.
      My Computer


  6. Posts : 16
    windows 7 home premium 64bit
    Thread Starter
       #6

    I ran chkdsk too :) all good.
      My Computer


  7. Posts : 2,798
    Windows 7 x64, Vista x64, 8.1 smartphone
       #7

    Hi thumpergirl,

    What happens if you change the DISM command line parameters? Does this still result in Error 3?
    Eg. Does Dism /Online /Get-Drivers produce Error 3?
      My Computer


  8. Posts : 16
    windows 7 home premium 64bit
    Thread Starter
       #8

    I should mention when I say I'm not the best with computers I can however tell when I'm using DISM or not and if a number is 3 or 37 lol ...c'mon give me a little credit guys!! LOL
      My Computer


  9. Posts : 16
    windows 7 home premium 64bit
    Thread Starter
       #9

    Hiya Iko22 ..I Still get the error 3 with Dism /Online /Get-Drivers...shucks.
      My Computer


  10. Posts : 565
    Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
       #10

    Hi All,
    Greets,
    1. @torchwood & iko22:Sir(s),
    Many thanks for clearing the things in seconds.

    2. @thumpergirl : ( Now the real stuff/ people are here!)

    (a) Did you really have any problem with Windows Updates ? Why you doubted a fault ?

    (b) Anyway, Follow this article thoroughly with all patience & effort if you had any problems with Windows Update : Access Denied

    (c) As said by Sir torchwood, you are probably using some DISM utility other than Microsoft's. Isn't it ?

    Thanks & Regards. ...
      My Computer


 
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