Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: DISM error 3 when trying to run a SCANHEALTH

4 Weeks Ago   #1
thumpergirl

windows 7 home premium 64bit
 
 
DISM error 3 when trying to run a SCANHEALTH

Hello to all! Windows 7 user here. Not the best with computers but have some basic knowledge. I was using the DISM feature just fine for a while and when I went to use it recently to perform Dism /Online /Cleanup-Image /ScanHealth I got the dreaded error 3: The directory C: windows does not appear to be a valid windows directory. Please ensure that the /Windir option that is specified is valid.

So, by any chance can any of my brilliant friends here let me know what happened or where things went wrong? The only change I made to the computer was downloading a couple windows updates but I restored my computer to a time before those updates were installed..and I still have the problem. I also tried reinstalling the system update readiness tool in case it may have been corrupted and still have the error.

Thank you so much for taking the time to help me because it's driving me insane and it seems as if the web is just a big runaround on this issue. Hopefully with some expert advice we can get this fixed


My System SpecsSystem Spec
.
4 Weeks Ago   #2
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi thumpergirl,
I am not brilliant at all but can suggest some things that won't harm at least. Still i would advise to make a system image because when the things are wrong, even good steps may end badly!
( I am just following this thread but as it is applicable to win 8 & not win 7, I am exploring how it would be applicable to win 7. DISM - Fixing Component Store Corruption in Windows 8 | Windows 8 Help Forums )

1. Run sfc /scannow command & if it reports any problems, Do it for 7 times one after other. What happens ?

2. If the problem is not solved, Install System Update Readiness Tool. Then run sfc /scannow for 7 times one after other.

3. You may want to explore DISM++ after installing System Update Readiness Tool! Dism++ | New Windows Utility

let me know.

Thanks & Regards. ...

Update : Websites are saying DISM commands are not supported on Win 7. Why are you saying that ??
My System SpecsSystem Spec
4 Weeks Ago   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

You sure it wasnt error 37.

DISM was introduced during the development of w7, but was not fully implemented on standard Retail W7 versions, it was however for Server versions.

DISM++ is NOT a Microsoft produced feature, DISM is


The Scan/Restore health options are NOT supported for mere mortals like us.

As Vineet said use SFC and SURT


Roy
My System SpecsSystem Spec
.

4 Weeks Ago   #4
thumpergirl

windows 7 home premium 64bit
 
 

Good morning and thank you kindly for the reply. I have ran the Sfc scannow several times prior to posting the thread and all comes back fine. I have indeed used the DISM in the past on this computer, it fixed errors and the scan health works on my windows 7 ..I'm positive it's error 3 ..and the last time I ran the scan health my results were this,
Summary:
Seconds executed: 2146
Found 106 errors
Fixed 98 errors
CSI Catalog Missing Total count: 8
Fixed: CSI Catalog Missing. Total count: 8
CSI C Mark Deployment Not Marked Total count: 8
CSI F Mark Bad Type Total count: 90
Fixed: CSI F Mark Bad Type. Total count: 90

DISM and SURT are the same KB after all. Just wondering why it decided to stop working. Appreciate your comments though, My problem continues, a saga
My System SpecsSystem Spec
4 Weeks Ago   #5
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hi Vineet
Quote   Quote: Originally Posted by Vineet Garg View Post

Update : Websites are saying DISM commands are not supported on Win 7. Why are you saying that ??
SURT was introduced on Windows Vista and 7 OSes as an optional extra. DISM became a feature of Windows 8 and 10 OSes. SURT did not include all the command-line options found in DISM, therefore many DISM commands are not available on Windows 7. SURT is not the full product that DISM has become.
My System SpecsSystem Spec
4 Weeks Ago   #6
thumpergirl

windows 7 home premium 64bit
 
 

I ran chkdsk too :) all good.
My System SpecsSystem Spec
4 Weeks Ago   #7
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hi thumpergirl,

What happens if you change the DISM command line parameters? Does this still result in Error 3?
Eg. Does Dism /Online /Get-Drivers produce Error 3?
My System SpecsSystem Spec
4 Weeks Ago   #8
thumpergirl

windows 7 home premium 64bit
 
 

I should mention when I say I'm not the best with computers I can however tell when I'm using DISM or not and if a number is 3 or 37 lol ...c'mon give me a little credit guys!! LOL
My System SpecsSystem Spec
4 Weeks Ago   #9
thumpergirl

windows 7 home premium 64bit
 
 

Hiya Iko22 ..I Still get the error 3 with Dism /Online /Get-Drivers...shucks.
My System SpecsSystem Spec
4 Weeks Ago   #10
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi All,
Greets,
1. @torchwood & iko22:Sir(s),
Many thanks for clearing the things in seconds.

2. @thumpergirl : ( Now the real stuff/ people are here!)

(a) Did you really have any problem with Windows Updates ? Why you doubted a fault ?

(b) Anyway, Follow this article thoroughly with all patience & effort if you had any problems with Windows Update : Access Denied

(c) As said by Sir torchwood, you are probably using some DISM utility other than Microsoft's. Isn't it ?

Thanks & Regards. ...
My System SpecsSystem Spec
Reply

 DISM error 3 when trying to run a SCANHEALTH




Thread Tools




Similar help and support threads
Thread Forum
DISM Error: 0xc1420117 when trying to unmount and commit.
Good evening, I have successfully integrated updates into the install.wim. I then used the command: Dism /Unmount-WIM /MountDir:C:\Win7ISO\OFFLine /Commit It says: Error: 0xc1420117 The directory could not be completely unmounted.
Installation & Setup
DISM error 2
Hi Im trying to inject unsigned drivers with dism but i keep getting an error 2 message Im snipped the message as an attachment and put the dism log file.
Drivers
DISM error 87 "DISM /online ""command not recognized""
Hey, So im trying to clean up my PC, FRESH install w/current updates followed @BRINK guide to DISM and keep getting this error
Performance & Maintenance
DISM online scan cleanup error
I have svchost.exe running at 187,736 k which I assume is Windows update Tuesday for the month of March trying to push through. Updates are trying to be found and it's been searching for over an hour and a half. I killed the process and ran the dism tool to see what's going on. I get the...
Performance & Maintenance
sfc /scannow unable to fix corrupt files and dism error 87
Hello everyone (first time poster, long time lurker), I am having some problems with my laptop (pelase let me know if I need to post more specs): HP EliteBook 8460p Processor = Intel Core i5-2520M CPU @ 2.50GHz Installed Ram = 4 GB System Type = 64-bit OS
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:41.
Twitter Facebook