When I turn on laptop. Sometimes. Then I must click 1 of 3 options. Why does it do this?
Started happening not long ago.
If I am in the wrong Category, please let me know.
I will be thankful for any help.
Last edited by kayzzz; 08 Apr 2019 at 18:37. Reason: add
Hi kayzzz, welcome to the Forum.
Are you talking about the area near the clock etc., if so what are the 3 options?. It could be associated with the laptops battery condition or state of charge, as this is where a battery warning would appear.
Windows does not come up. A pale blue screen comes up. It has "Shut down options", very tiny in right lower corner. When I select that 3 options come up - one is restart, which I always select.) Left lower corner "Ease of Access" which I chose once, and it closed my computer. And a tiny picture in the middle of the screen (of a boat, which I remember selecting when I set up my computer, just don't remember why).
So it seems you are getting to what is the log on screen & as it shows a boat as you mentioned it seems that you may need to reset your User Accounts, which once you get into Windows can be accessed from Control Panel.
I went there and did not see anything that might need to be changed.
This started recently, and does not happen often. I think I will just deal with it and get back to my life.
I do worry about moving to Win10. I have been very sick, and my mind is not working real well, and I am afraid I will not be able to learn it. I can not even figure out SevenForums.
Thank you so much for trying to help me. I do appreciate it. Kay
Thanks for getting back & sorry to hear of your illness & hopefully you are on the mend. Don't worry too much about Windows 10 & even if you do end up with it, I am sure you will manage.
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